Recreation Aid

Navylifegl; Northern (KY); Hybrid; USD 28,000 - 36,000; Full time

Job summary

Navylifegl in Kentucky seeks a candidate to support the Community Recreation Program, handling MWR events, information, and services such as grab-n-go, bowling and movies. The role involves learning policies and delivering quality customer service.

Candidates should be able to communicate effectively, follow procedures, perform basic custodial tasks, operate POS and computer systems, and assist with recreational activities and rentals.

Qualifications

• Must be able to learn MWR policies, rules and regulations, involving the Community Recreation program.
• Must have ability to communicate orally and in writing.
• Basic reading comprehension to adhere to guides and SOPs.
• Basic custodial tasks (sweeping, mopping, vacuuming, wiping, dusting).
• Basic computer operations and keyboarding; operate POS systems and desktops.
• Basic arithmetic (add/subtract/multiply/divide).
• Basic customer service delivery to identify needs and resolve issues.
• Basic understanding of MWR elements to answer questions or refer to activity.

Responsibilities

• Support the Community Recreation program and MWR services.
• Assist with events, information resources, and visiting ships or fleet support.
• Provide information and help customers adhere to rules and guidelines.
• Perform basic custodial duties as needed.
• Assist with rentals, tickets, library services, and recreational activities.

Job description

Incumbent performs a variety of duties in support of the Community Recreation Program that may include Morale, Welfare, and Recreation (MWR) special events, MWR information/resources, command events, visiting ships or fleet support, community events, trips, tours, outings, party and picnic rental equipment, resale tickets, Library, Liberty, leisure skill classes and outdoor recreation or other similar MWR recreational services including grab-n-go, bowling and movies, fitness and sports. Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.

A qualified candidate must possess:

• Must be able to learn MWR policies, rules and regulations, involving the Community Recreation program.
• Must have ability to communicate orally and in writing.
• Basic reading comprehension in order to adhere to published rules, regulations, standard operating procedures, checklists, and other guides.
• Basic custodial tasks, e.g. sweeping, mopping, vacuuming, wiping, dusting, etc.
• Basic computer operations and keyboarding skills to include operation of point of sale systems as well as desktop computers.
• Basic arithmetic calculations, i.e. addition, subtraction, multiplication, and division.
• Basic customer service delivery methods to identify customer needs, deliver expected service and/or resolve routine customer issues.
• Basic understanding of elements of the Morale, Welfare and Recreation department to answer customer questions and/or refer them to the appropriate activity.