Recovery Technician Supervisor

Northpoint Recovery; Loveland (CO); On-site; USD 52,000 - 62,400; Full time

Benefits offered by this job

Subsidized Health Insurance

Paid Time Off

Employee Referral Bonuses

Job summary

A behavioral healthcare provider in Loveland is seeking a Recovery Technician Supervisor to oversee recovery technician processes and ensure compliance with patient care policies. This role involves managing training, facilitating patient interactions, and supporting safety protocols. The ideal candidate will have management experience and skills in patient care, as well as strong communication abilities.

Qualifications

• Must be at least twenty-one (21) years of age.
• Enthusiasm and passion for working with people.
• Ability to implement and interpret policies and procedures.

Responsibilities

• Assist with training new hires and ensure compliance.
• Manage staff schedules and team needs.
• Interact routinely with patients and observe behaviors.

Skills

Communication skills

Management experience

Patient care

Interpersonal skills

De-escalation techniques

Education

2+ years of relevant work experience

Management experience

Job description

Join to apply for the Recovery Technician Supervisor role at Northpoint Recovery

4 weeks ago Be among the first 25 applicants

Join to apply for the Recovery Technician Supervisor role at Northpoint Recovery

Job Title: Recovery Technician Supervisor

Reports To: Clinical Director

Location: Northpoint Colorado (Adult inpatient in Loveland)

Schedule: Monday-Friday 8am-4:30pm MST

Compensation: $52-62,400k/year

Northpoint Recovery Holdings, LLC began 2009 as Ashwood Outpatient and officially launched the Northpoint platform in 2015. Now celebrating 10 years of growth in 2025, Northpoint is a leading behavioral healthcare provider offering evidence-based treatment for adults with substance use and co-occurring disorders through the Northpoint Recovery brand, and mental health treatment for adolescents through Imagine by Northpoint. Operating under an in-network, commercial insurance model, Northpoint has grown exclusively through de novo expansion—from two facilities to seventeen across the Western U.S.—with more planned in both existing and new markets. We’re guided by core values of humility, heart, inspiration, and conviction. Our mission is simple: saving lives and restoring relationships by helping people get their lives back, and treating every individual with empathy and respect.

POSITION SUMMARY: As a key member of the Northpoint team, the Recovery Technician Supervisor is responsible for assisting with facility operations, championing on-boarding efforts of new staff and ongoing training efforts for all staff, attending to the safety and wellbeing of patients, and working with a multidisciplinary treatment team in accordance with policy and procedure, to provide the best possible patient care. In this supervisory role this position is responsible for auditing, training, and managing Recovery Tech processes and compliance with all of the following; observation checks for all shifts, facility checklists, room cleanliness and safety, patient transportation, patient and belongings search, patient consents, and admissions processes. This position plays an important role in the implementation of programming and care plans by providing direct and indirect patient care that complies with Northpoint policies and procedures for unlicensed staff. This person will also serve as the subject matter expert on the Rec Tech role. This position will actively support the structure of the milieu through appropriate resource allocation and supervision of patients. The Recovery Technician Supervisor works in a variety of settings throughout the week, including onsite at the facility and other community activities as directed by the Clinical Director.

ESSENTIAL RESPONSIBILITIES AND DUTIES:

• Facilitate and support new hire training efforts to ensure they receive the appropriate training and education needed, compliance with policies and procedures, and the safety and wellbeing of patients
• Identify opportunities to train and develop Recovery Tech staff to improve moral, efficiency, safety, patient wellbeing, experience, and outcomes
• Manage schedules, coverage and team needs
• Safely transport patients in Company provided vehicle
• Interact routinely with patients, observe behaviors and communicate significant observations to clinical staff
• Follow reporting and communication guidelines when interacting with staff and patients
• Timely completion and accuracy of paperwork, including daily logs and forms
• Solely responsible to complete and manage observation checks for all shifts on a regular basis
• Maintain and assist with development of daily schedule and program structure, specifically around transport times, meal times, transition times, and others outside of normal programming hours
• Function as a member of the treatment team and provide patient observation rounds, and consistent monitoring of patient’s activities and behaviors during scheduled shift
• Attend and actively promote recreational outings and activities with patients; encourage pro-social and coping skills
• Ensure facility cleanliness and upkeep, and assist with tasks and audits to aid in TJC, State, and Federal compliance initiatives
• Provide on floor assistance due to call outs/changing staff needs and as requested
• Facilitate referrals to other healthcare providers
• Assist patients with their needs and collaborate with onsite clinical and medical staff as necessary
• Facilitate and assist with selected activity and education group sessions; document timely and accurately according to established policies and procedures
• Assist in orientation of new patient admissions
• Utilize therapeutic communication skills and maintain professional boundaries with patients and their families
• Participate in the inventory process and monitor delegated vendor supplies
• Be a role model for patients and create a positive culture with staff by emulating professional attitude, language, and communication
• Assist with treatment planning and discharge planning
• Document information regarding client care and behavior as required in established policies and procedures
• Utilize de-escalation skills when exposed to volatile clients in an effort to maintain personal safety while also ensuring safety for the clients, and other individuals in the program
• Assist counseling and administrative staff in responding to emergency situations
• Maintain confidentiality in accordance with established policies and procedures and standards of care
• Adhere to all Company policies and procedures
• Perform other job-related duties as assigned
  
  

QUALIFICATIONS/REQUIREMENTS:

• Must be at least twenty-one (21) years of age
• 2+ years of management experience required
• 2+ years of relevant work experience
• Enthusiasm, passion for working with people, and an internal drive to improve the lives of individuals in our care
• Knowledge and skills in English usage, interpersonal relationships and excellent communication skills
• Must have the ability to implement and interpret the programs, goals, objectives, policies, and procedures of the department
• Demonstrated ability to hold strong personal boundaries and ability to build rapport with patients
• Knowledge of surrounding geographic area to ensure effective and efficient routing
• Ability to organize and prioritize competing priorities and work time to balance demands
• Must perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
  
  

PREFERRED KNOWLEDGE AND SKILLS:

• De-escalation techniques
• Excellent organizational abilities
• Excellent written and oral communication skills
• Attention to detail and accuracy
• Client service oriented (both internal and external)
• Creative and persistent problem solver
• Able to handle confidential material in a reliable manner
• Ability to interact and communicate with individuals at all levels of organization
• Strong interpersonal skills to handle sensitive situations and confidential information
• Ability to multi-task and prioritize workload in a fast-paced environment
• Proficiency with PC and Microsoft Office Suite
  
  

SUPERVISORY RESPONSIBILITIES:

• Direct Supervisor for all recovery technician’s
• Bi-Weekly completion of accurate time card submissions
• Maintain schedule and appropriate staffing levels for safe patient care
• Creates and conducts performance reviews
• Manages all related performance concerns
• Troubleshooting day to day needs and escalating timely and appropriately
  
  
  
  

FULL-TIME BENEFITS INCLUDE:

• Subsidized Health Insurance Coverage for Employee, Spouse, & Dependent(s)
• 100% Employer Paid Basic Life Insurance equal to 1x annual salary, up to $100,000
• 100% Employer Paid Employee Assistance Program
• Voluntary Dental, Vision, Short-Term Disability, Supplemental Life & AD&D, Critical Illness, Accident, and Hospital Indemnity Insurance.
• Pre-tax Savings Accounts for all IRS-allowable medical and dependent care expenses
• Generous Paid Time Off plan and 10 Paid Holidays annually
• Employee Referral Bonuses
• 401K Retirement Plan & Employer Match
  
  

This job description is not intended, and should not be construed, to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with this job. It is meant to be an accurate reflection of the principal job elements essential for making fair pay decisions about jobs.

Employees with potential access to protected health information must comply with all procedures and guidelines governed by HIPAA.

Northpoint is an Equal Opportunity Employer and is an At-Will employer. Employment may be terminated at any time by employee, or employer with or without notice.

Compensation:: $52,000 USD - $62,400 USD

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Industries

  Software Development, Technology, Information and Internet, and IT Services and IT Consulting

Referrals increase your chances of interviewing at Northpoint Recovery by 2x

Sign in to set job alerts for “Technician” roles.

Fort Collins, CO $23.00-$30.00 1 month ago

Fort Collins, CO $40,000.00-$50,000.00 2 days ago

Johnstown, CO $43,680.00-$58,240.00 3 hours ago

Part-Time Laboratory Technician – Microbiology (Greeley, CO)

Ford Certified Diesel Technician $35-$60 Hourly Rate.

Ford Certified Automotive Service Technician $35-$60 hourly rate

Fort Collins, CO $54,000.00-$70,000.00 2 months ago

Fort Collins, CO $40,000.00-$50,000.00 2 days ago

Quality Control Technician II - 7:00am - 3:30pm

Service Technician: Commercial Refrigeration, HVAC, & Restaurant Equip

Residential Window and Door Measurement Technician

Longmont, CO $50,000.00-$60,000.00 1 month ago

Field Service Tech - Entry Level Training Provided

Automotive Technician / Fowler Kia of Windsor

Windsor, CO $38,000.00-$48,000.00 2 months ago

Public Works Maintenance Technician I.II.III-Water

WAREHOUSE CLERK/ASSEMBLY TECHNICIAN (Evans, CO)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.