Recovery Support Staff (RSS) 3rd shift

Hope on Haven Hill; Rochester (NH); On-site; USD 48,000 - 56,000; Full time

Benefits offered by this job

Shift differential

Job summary

Hope on Haven Hill is seeking compassionate Recovery Support Specialists to join our residential treatment team in New Hampshire. We provide encouragement, supervision, and practical support to women, including pregnant and parenting individuals, within a safe, trauma-informed environment.

We offer both part-time and full-time shifts with a $23–$27/hour differential. Join a mission-driven team dedicated to recovery, family support, and community impact.

Qualifications

• High school diploma or equivalent is required.
• Must be at least 18 years old.
• CRSW certification preferred; if not certified, willing to obtain NH CRSW certification within 12 months of hire.
• Excellent communication, interpersonal, and documentation skills.
• Strong organizational and problem-solving abilities.
• Ability to work independently and as part of a collaborative team.
• Commitment to confidentiality, professionalism, and trauma-informed care.

Responsibilities

• Provide direct support and supervision to residents in a residential treatment setting.
• Create a safe, respectful, trauma-informed environment for clients and their children.
• Build supportive relationships while maintaining professional boundaries.
• Assist clients with daily routines, transportation coordination, childcare-related activities, and recovery-focused programming.
• Encourage participation in treatment, parenting programs, and community resources.
• Monitor the facility to ensure safety and compliance with program policies.
• Respond calmly and professionally to crises using trauma-informed and de-escalation techniques.
• Complete accurate documentation and communicate client updates to the treatment team.
• Participate in shift reports, staff meetings, and ongoing training opportunities.

Skills

Communication

Interpersonal

Documentation

Organizational

Problem-solving

Teamwork

Trauma-informed care

Confidentiality

Professionalism

Education

High School Diploma or equivalent

Job description

Now Hiring: Recovery Support Specialist (RSS) Shifts Available -Overnights & Weekends (Part time and Full Time Shifts)

Make a difference every day. Support women, strengthen families, and help build lasting recovery.

Hope on Haven Hill is seeking compassionate, dependable, and motivated Recovery Support Specialists (RSS) to join our residential treatment team. This role is essential to creating a safe, welcoming, and recovery-focused environment for women receiving substance use treatment, with a special emphasis on supporting pregnant and parenting women and their children.

As a Recovery Support Specialist, you'll work alongside a multidisciplinary team to provide encouragement, supervision, and practical support that empowers clients on their recovery journey while helping maintain a safe and positive residential community.

What You'll Do

• Provide direct support and supervision to residents in a residential treatment setting.
• Create a safe, respectful, trauma-informed environment for clients and their children.
• Build supportive relationships while maintaining professional boundaries.
• Assist clients with daily routines, transportation coordination, childcare-related activities, and recovery-focused programming.
• Encourage participation in treatment, parenting programs, and community resources.
• Monitor the facility to ensure safety and compliance with program policies.
• Respond calmly and professionally to crises using trauma-informed and de-escalation techniques.
• Complete accurate documentation and communicate client updates to the treatment team.
• Participate in shift reports, staff meetings, and ongoing training opportunities.

What We're Looking For

• High school diploma or equivalent required.
• Must be at least 18 years of age.
• Certified Recovery Support Worker (CRSW) certification preferred.
• Candidates without certification must be willing to obtain New Hampshire CRSW certification within 12 months of hire.
• Excellent communication, interpersonal, and documentation skills.
• Strong organizational and problem-solving abilities.
• Ability to work independently and as part of a collaborative team.
• Commitment to confidentiality, professionalism, and trauma-informed care.

Why Join Hope on Haven Hill?

At Hope on Haven Hill, you'll become part of a mission-driven organization dedicated to helping women and families build healthier futures. We foster a supportive workplace culture focused on teamwork, professional development, and continuous learning.

We offer:

• Multiple shifts and schedules available with shift differential available ($23.00/hour - $27.00/hour)
• Meaningful, mission-driven work
• Supportive and collaborative team environment
• Ongoing training and professional development
• Opportunities for career growth
• The chance to make a lasting impact in the lives of women, children, and families

Join Our Team

If you're passionate about supporting recovery, strengthening families, and making a positive impact in your community, we'd love to hear from you.

This position requires frequent walking, sitting, reaching, and use of hands. Occasional standing, bending, kneeling, climbing, and lifting up to 25 pounds may be required. Reasonable accommodations will be provided for qualified individuals with disabilities.