Recovery Support Specialist - Shift Coordinator

TPC Wellness; Jackson (OH); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Job summary

TPC Wellness in Jackson, OH is seeking a Shift Coordinator to lead the Recovery Support team during overnights and rotating weekends. You will ensure safe operations, document rigorously, and model professional conduct for residents and staff.

Ideal candidates bring CDCA certification or capability to obtain within 30 days, a valid driver’s license, and experience in behavioral health settings. The role offers growth and a supportive team with competitive pay and benefits.

Qualifications

• Active CDCA Certification or ability to obtain within 30 days.
• Valid Driver’s License.
• High School Diploma or GED.
• Experience in residential, behavioral health, or social services settings preferred.
• Strong leadership, problem-solving, and communication skills.
• Ability to handle crisis situations with professionalism and composure.
• Flexible hours, including evenings, weekends, and holidays.
• Must be able to perform all essential job functions with or without reasonable accommodations.

Responsibilities

• Serve as first point of contact for Recovery Support Specialists during shifts.
• Manage operational documents (shift reports, incident reports, UA logs, weekly call logs, monthly reports).
• Communicate shift tasks and expectations to Recovery Support Specialists.
• Participate in disciplinary investigations involving staff or individuals.
• Assist with admissions, discharges, transports, and orientation of individuals.
• Conduct facility, room, and locker searches as required.
• Oversee safety, security, and scheduled counts of individuals.
• Observe medication pass and maintain accurate documentation.
• Track Behavioral Management System (4:1 ratio) and send weekly updates.
• Provide training, coaching, and support to new operations staff.
• Collaborate with other departments to coordinate transports and program needs.
• Maintain facility cleanliness and ensure compliance with policies and procedures.
• Maintain professional and positive rapport with all individuals.
• Participate in pre/post-shift debriefings and weekly team meetings.

Skills

Leadership

Communication

Crisis intervention

De-escalation

Trauma-informed care

Crisis management

Education

CDCA Certification

High School Diploma or GED

Tools

CPR/First Aid certification

Job description

Shift Coordinator - Overnights and Rotating Weekends

Location: Jackson

Company: TPC Wellness

Answer To: Program Director

About Us

TPC Wellness is dedicated to providing supportive, structured, and compassionate care for individuals in recovery. We are seeking a motivated and experienced Shift Coordinatorto provide leadership to our Recovery Support team, ensure safety and compliance, and contribute to the success of our residents’ recovery journey.

Position Overview

The Shift Coordinator acts as the first point of contact for Recovery Support staff, ensuring operations run smoothly and individuals are supported in a safe and professional environment. This role requires strong leadership, documentation, and organizational skills, along with a commitment to modeling positive behavior and maintaining compliance with program standards.

Key Responsibilities

• Serve as first point of contact for Recovery Support Specialists during shifts.
• Manage operational documents (shift reports, incident reports, UA logs, weekly call logs, monthly reports).
• Communicate shift tasks and expectations to Recovery Support Specialists.
• Participate in disciplinary investigations involving staff or individuals.
• Assist with admissions, discharges, transports, and orientation of individuals.
• Conduct facility, room, and locker searches as required.
• Oversee safety, security, and scheduled counts of individuals.
• Observe medication pass and maintain accurate documentation.
• Track Behavioral Management System (4:1 ratio) and send weekly updates.
• Provide training, coaching, and support to new operations staff.
• Collaborate with other departments to coordinate transports and program needs.
• Maintain facility cleanliness and ensure compliance with policies and procedures.
• Maintain professional and positive rapport with all individuals.
• Participate in pre/post-shift debriefings and weekly team meetings.

Qualifications

• Required: Active CDCA (Chemical Dependency Counselor Assistant) Certification or ability to obtain one with 30 days of employment. Company will provide.
• Required: Valid Driver’s License required.
• Required: High School Diploma or GED.
• Previous experience in a residential, behavioral health, or social services setting preferred.
• Strong leadership, problem-solving, and communication skills.
• Ability to handle crisis situations with professionalism and composure.
• Must be able to work flexible hours, including evenings, weekends, and holidays.
• Must be able to perform all essential job functions with or without reasonable accommodations.

Skills & Attributes

• Experience in crisis intervention, de-escalation techniques, and conflict resolution.
• Familiarity with trauma-informed care and residential treatment best practices.
• Certification in CPR, First Aid, or other relevant training.

• Strong leadership and team coordination skills.
• Excellent communication and interpersonal abilities.
• Skilled in handling challenging or crisis situations.
• Organized with strong attention to detail.
• Ability to maintain professionalism and accountability.

Why Join TPC Wellness?

• Make a direct impact in the recovery journey of individuals.
• Supportive team environment with strong leadership.
• Ongoing training and professional development.
• Competitive pay and benefits package.

Equal Opportunity Employer:

TPC Wellness is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex, sexual orientation, national origin, disability, age, or veteran status.