Recovery Support Specialist (DuPage)

Metropolitan Family Services; Illinois; On-site; USD 42,000 - 46,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

$2,000 individual and $4,000 family HSA contributions

401(k) plan with 4% employer match

Job summary

Metropolitan Family Services is hiring a full-time Recovery Support Specialist to join their DuPage team. The role focuses on providing clients with crucial information on mental health, assisting with treatment options, and spearheading community support interventions.

The ideal candidate will have strong communication skills and be a consumer or caregiver of someone who has navigated the mental health system. This position offers medical benefits and a supportive team environment.

Qualifications

• Must pass a State of Illinois background check.
• Ability to work effectively with diverse individuals.
• Consumer or parent/guardian of a client required.

Responsibilities

• Provides information on mental illness and treatment options.
• Conducts outreach for clients not engaged in care.
• Supports clients transitioning to another level of care.

Skills

Communication

Interpersonal skills

Positive attitude

Computer skills

Education

High school diploma or GED

Bachelor’s Degree or CRSS

Job description

Location

222 E Willow Ave, Wheaton, IL 60187, USA

About Metropolitan Family Services (MFS)

COMMUNITY is the word that best describes the culture at Metropolitan Family Services. It is reflected both in our internal culture and in the services we provide. MFS has been empowering families to learn, to earn, to heal, and to thrive since 1857. We are a part mentor, part motivator, and part advocate, working to help families reach their greatest potential and positively impact their communities.

Position

We are hiring a full‑time Recovery Support Specialist to join our DuPage team.

Salary

The average starting salary for this position will fall in the range of $42,000 and $46,000 annually. Salary is determined by skill and experience level.

Work Schedule

• Monday: 12:00 PM – 8:00 PM
• Tuesday: 10:00 AM – 6:00 PM
• Thursday: 9:00 AM – 5:00 PM
• Friday: 9:00 AM – 5:00 PM

Job Functions

• Provides information to clients and family members on mental illness, recovery, wellness, treatment options, and resources.
• Assists clients and their supports in understanding the impact of mental health issues and achieving the best possible outcomes.
• Works collaboratively within a team to provide a full range of services, including mental health case management and related behavioral health and social determinants of health support.
• Spearheads community support interventions to facilitate illness self‑management, skill building, identification of natural supports, and use of community resources.
• Reviews client assessment results and supports completion of symptom checklists.
• Conducts outreach and engagement for clients who are not engaged in care or consistently miss appointments.
• Provides medication monitoring and/or training to clients.
• Participates in team meetings, huddles, and drop‑in service time available to the team’s clients.
• Co‑facilitates groups as requested.
• Assists the team in identifying strengths and needs of clients.
• Supports clients when transitioning to another level of care.
• Maintains awareness of community resources and works to ensure delivery maximizes available services.
• Prioritizes activities with the supervisor to optimize client service delivery and meet performance expectations.
• Recognizes when to request help to maintain their own wellness plan.
• Maximizes opportunities to expand knowledge and skills and applies techniques learned.
• Provides consultation to agency staff and the community, utilizing expertise in training, seminars, and special projects as requested.
• May serve on agency‑wide committees, work groups, or community committees as approved.
• Completes other duties as assigned.

Knowledge, Skills, and Abilities

• Peer/RSS must pass a State of Illinois background check as required by MFS policy.
• Ability to communicate effectively in both oral and written form.
• Ability to work effectively with diverse individuals and groups.
• Positive attitude and self‑motivation.
• Effective interpersonal skills.
• Demonstrated good judgment in advocating for the best interests of consumers served.
• Must have basic computer skills.

Qualifications

• High school diploma or GED required.
• Must be a consumer or parent/guardian/caregiver of a client who has successfully navigated the mental health system for themselves or a family member required.
• Bachelor’s Degree or Certified Recovery Support Specialist (CRSS) preferred or attainable within six (6) months of hire.
• Certified Alcohol and Drug Counselor (CADC) or experience working with clients experiencing substance use preferred.

Additional Requirements

• Pass all relevant screenings and criminal background checks.

Transportation/Travel Requirements

• Driving for work required; transportation of clients preferred in a personally owned vehicle.
• Travel between sites not required.

Physical Demands

The employee is required to sit and stand for sustained periods, frequently talk, hear, use hands and fingers to handle objects, and occasionally stand, bend, stretch, stoop, kneel, and crouch. Visual acuity is required for tasks such as preparing and analyzing data, transcribing, and using a computer terminal.

Benefits

• Medical, dental, and vision coverage.
• $2,000 individual and $4,000 family HSA contributions, prorated to the benefits start date.
• Free general medicine and behavioral health Teladoc services for all team members.
• Ascensus 401(k) plan with a 4% employer match, vested at 100% on day one of eligibility.

Equal Opportunity Employer

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.