Recovery Support Specialist (AM Shift)

Phoenix House Orange County, Inc.; Victorville (CA); On-site; USD 25,000 - 30,000; Full time

Job summary

Phoenix House Orange County, Inc. is seeking a Recovery Support Specialist to supervise patients and facilitate services within a safe, therapeutic setting. You will ensure adherence to program policies, coordinate with clinical and support teams, and maintain accurate documentation.

The role requires strong communication, time management, and a commitment to mission-driven care, with opportunities to lead shift duties and participate in ongoing training.

Qualifications

• High school diploma or equivalent required and AOD DHCS recognition/registration.
• RSS II requires high school diploma plus DHCS-certified AOD Counselor status.
• Preference for six months related field experience.

Responsibilities

• Provide patient supervision in a safe, therapeutic setting.
• Promote appropriate treatment model and conduct interventions.
• Observe and document patient information and behaviors for clinical communication across departments.
• Ensure patients follow the day-to-day program schedule.
• Maintain timely documentation in electronic health records and logs.
• Safely transport patients to off-site appointments or activities.
• Conduct and document patient checks and counts.
• Perform routine facility safety checks and patient searches as needed.
• Conduct and document urine drug testing.
• Attend required staff trainings and meetings as scheduled.
• Support Phoenix House mission, values, and shift leadership when assigned.
• Perform other duties as assigned.

Skills

Patient supervision

Treatment model application

Documentation in EHR

Communication skills

Time management

Team collaboration

Education

High school diploma or equivalent

AOD Counselor DHCS registration or certification

Tools

MS Office

Electronic Health Records

Job description

Work Schedule Available for this position:

AM Shift: Thursday - Monday; 7:00am -3:30pm

Or

Sunday - Thursday; 7:00am -3:30pm

Job Description:

Reporting to the Facility Manager, the Recovery Support Specialist is responsible for providing supervision to patients and facilitates deliverable services while ensuring execution of program policies and procedures as well as staff and patient safety measures.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provides patient supervision in a safe, therapeutic setting.
• Utilizes and promotes the appropriate treatment model with all patients. Conducting appropriate interventions and providing support.
• Observing and documenting relevant patient information and behaviors. Ensuring communication lines between all departments (clinical, medical, culinary, administrative, etc.)
• Ensures that patients adhere to the day-to-day program schedule.
• Maintains accurate documentation in electronic healthcare record, staff log, charts, facility forms, and/or other reports in a timely manner.
• Provides safe, timely, and supervised the transportation of patients to off-site appointments or activities
• Conducts and documents patient checks and counts.
• Conducts routine facility checks to ensure facility safety and security. Including patient and property searches
• Conducts and documents urine testing
• Attends all required staff training sessions in accordance with Phoenix House and state licensing requirements, completes all training on time
• Attends and participates in program and all staff meetings
• Adheres to and promotes the Phoenix House Mission, Vision, and Values while acting as a role model for others
• Assumes lead duties for shift(s) as assigned
• Other duties as assigned

EDUCATION/EXPERIENCE/CREDENTIALS

• The RSS 1 shall possess a
  • High school diploma or its equivalent; and be registered as an Alcohol and Drug (AOD) Counselor recognized by The Department of Health Care Services (DHCS). or
• The RSS II shall possess a
  • Minimum of a high school diploma or its equivalent; and be Certified as an Alcohol and Drug (AOD) Counselor recognized by The Department of Health Care Services (DHCS).
• Preferred six months prior experience in a related field.
• Must maintain a valid California Drivers' License, have proof of automobile insurance and maintain a safe driving record based on Phoenix House policy

KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrated commitment and adherence to Phoenix House Mission, Vision, and Values: I CARE For-Integrity, Collaboration Appreciation, Respect, Excellence, and Forward-Thinking
• Proficiency in MS Office systems
• Ability to utilize an electronic healthcare record
• Establish and maintain effective working relationships with others
• Communicate effectively with others both orally and in writing
• Ability to work effectively in a fast-paced changing environment
• Ability to establish and consistently enforce appropriate boundaries with patients
• Ability to model positive behavior and demeanor
• Understanding of addiction, co-occurring models, and treatment modalities
• Understanding of patient development and family systems
• Excellent time management and organizational skills
• Ability to be flexible; problem solver, self-directed; customer service-oriented, and collaborative
• Skills and ability to engage and develop a rapport with patients and families of various backgrounds

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.