Recovery Service Specialist

UFC GYM; Miami (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonus based on performance

Dental insurance

Employee discounts

Flexible schedule

Free uniforms

Health insurance

Opportunity for advancement

Training & development

Vision insurance

Job summary

UFC Gym Miami is seeking a Recovery Specialist to support members' performance and wellbeing in our dynamic fitness environment. You will conduct personalized recovery sessions using modalities such as NormaTec, cryotherapy, Theragun, and red light therapy; educate clients on the benefits of recovery; and collaborate with trainers to integrate recovery into training programs.

Excellent communication, welcoming customer service, and the ability to work evenings and weekends are essential, with

Qualifications

• Administer and monitor recovery services (e.g., NormaTec, cryotherapy, Theragun, red light therapy).
• Guide clients through recovery protocols and explain benefits.
• Maintain cleanliness and functionality of recovery equipment and space.
• Stay current on recovery trends and wellness education.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours, including evenings and weekends.
• Promote recovery memberships and upsell services when appropriate.
• Track client sessions and feedback in the system.
• Provide excellent customer service and welcoming experience.

Responsibilities

• Conduct personalized recovery sessions tailored to individual client needs.
• Utilize various recovery techniques, including stretching, foam rolling, and massage.
• Educate clients on the importance of recovery in their fitness journey.
• Monitor and assess client progress, adjusting recovery plans as needed.
• Maintain a clean and organized recovery area, ensuring a welcoming atmosphere.
• Collaborate with trainers and coaches to integrate recovery into training programs.
• Stay updated on the latest recovery trends and techniques in the fitness industry.
• Provide exceptional customer service to enhance member experience.

Skills

Communication

Interpersonal skills

Flexibility

Sales upsell

Customer service

Team collaboration

Tools

NormaTec

Cryotherapy

Theragun

Red light therapy

Job description

About the Role

Join UFC Gym Miami as a Recovery Specialist, where you'll play a vital role in enhancing our members' performance and well-being. This exciting position offers the opportunity to work in a dynamic fitness environment, helping clients recover and rejuvenate after intense training sessions.

Benefits

• Bonus based on performance
• Dental insurance
• Employee discounts
• Flexible schedule
• Free uniforms
• Health insurance
• Opportunity for advancement
• Training & development
• Vision insurance

Responsibilities

• Conduct personalized recovery sessions tailored to individual client needs.
• Utilize various recovery techniques, including stretching, foam rolling, and massage.
• Educate clients on the importance of recovery in their fitness journey.
• Monitor and assess client progress, adjusting recovery plans as needed.
• Maintain a clean and organized recovery area, ensuring a welcoming atmosphere.
• Collaborate with trainers and coaches to integrate recovery into training programs.
• Stay updated on the latest recovery trends and techniques in the fitness industry.
• Provide exceptional customer service to enhance member experience.

Requirements

• Administer and monitor recovery services (e.g., NormaTec compression, cryotherapy, Theragun, red light therapy, etc.)
• Guide clients through recovery protocols and explain the benefits of each modality
• Maintain cleanliness and functionality of recovery equipment and space
• Stay current on recovery trends and wellness education
• Excellent communication and interpersonal skills.
• Ability to work flexible hours, including evenings and weekends.
• Promote recovery memberships and upsell services when appropriate
• Track client sessions and feedback in the system
• Provide excellent customer service and create a welcoming experience for every guest

About Us

UFC Gym Miami has been empowering individuals to reach their fitness goals for over a decade. Our state-of-the-art facilities and expert trainers create an unparalleled training experience that keeps our members coming back. Join our passionate team where innovation and community thrive, making every day at work fulfilling and exciting.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to UFC Gym.