Recovery Residence Quality Assurance Specialist

Dept Behavioral Health/Develop; Richmond (VA); On-site; USD 70,000 - 78,000; Full time

Job summary

The Department of Behavioral Health and Developmental Services (DBHDS) seeks a Recovery Residence Quality Assurance Coordinator to oversee quality assurance inspections of recovery residences across Virginia and to develop corrective action plans. The role reports findings to the Substance Use Quality Assurance Manager and other key stakeholders.

Responsibilities include implementing QA programs, inspecting facilities for compliance with state and federal rules, providing actionable feedback for

Qualifications

• Experience in substance use disorders treatment and recovery.
• Understanding of recovery dynamics, recovery supports, recovery capital concepts, and methods (12-step, MAT, MI).
• Familiarity with recovery residence communities and related resources.
• Experience in audits, inspections, QA procedures, and regulatory compliance (federal/state/local health and safety, NARR, Oxford House, SAMHSA).
• Experience tracking, documenting, and reporting quality levels related to risk management.
• Experience developing processes to capture, investigate, and document problem areas.
• Experience in program development, data tracking, and interpreting health and safety policies.

Responsibilities

• Overseeing and implementing quality assurance programs to ensure adherence to state and local health and safety regulations and internal policies while maintaining a recovery-focused approach.
• Regularly inspecting and evaluating recovery residences for compliance with local, state, and federal regulations.
• Provide actionable feedback and areas of improvement to address deficits.
• Collaborate with DBHDS, quality management, and partner offices to develop QA measures and monitor effectiveness, including reporting deaths and serious injuries.

Job description

Title: Recovery Residence Quality Assurance Specialist

State Role Title: Program Administrator

Hiring Range: $70,000-$77,625

Pay Band: 5

Agency: Dept Behavioral Health/Develop

Location: Central Office

Agency Website: www.dbhds.virginia.gov

Recruitment Type: General Public - G

Job Duties

The Department of Behavioral Health and Developmental Services (DBHDS) is seeking a motivated individual to fulfill the role of Recovery Residence Quality Assurance Coordinator. This position will play a crucial role in ensuring the highest standards of safety, support, and services for individuals living in recovery residences across the Commonwealth of Virginia. This position will be responsible for maintaining accurate records of quality assurance inspections conducted on recovery residences throughout the Commonwealth and providing corrective action plans. Additionally, this position is expected to report findings concisely and clearly to the Substance Use Quality Assurance Manager, as well as other key individuals.

• Overseeing and implementing quality assurance programs to ensure that recovery residences are adhering to state and county health and safety regulations, internal policies, and are recovery focused.
• Regularly inspecting and evaluating recovery residences to ensure that they are meeting compliance standards based on local, state, and federal regulations.
• Providing recovery residences with areas of improvement and actionable feedback to address any deficits.
• Working alongside DBHDS, quality management, additional internal offices, and recovery residences organizations in the development of quality assurance measures, quality improvement plans, processes to report deaths and serious injuries for recovery residences and monitoring those plans to ensure their effectiveness.

Minimum Qualifications

• Experience in substance use disorders treatment and recovery.
• Understanding of the dynamics of substance abuse, recovery supports, recovery capital concepts, and various recovery methods (e.g., 12-step programs, Recovery Wellness Plans, MAT, MI).
• Familiarity with recovery residence communities and resources and other support services relevant to individuals in recovery.
• Experience conducting audits, inspections, developing and implementing quality assurance procedures, and maintaining compliance with regulatory standards (e.g., federal, state and local health and safety regulations, NARR, Oxford House, SAMHSA).
• Experience in tracking, documenting, and reporting quality levels related to risk management.
• Experience in the development of processes and procedures to capture, investigate, and document problem areas.
• Experience in program development, data tracking, and interpretation of health and safety policies and regulations.

Additional Considerations

• Experience working in addiction services.
• Experience working in peer recovery supports, substance use community outpatient, Intensive outpatient or residential treatment services.
• Certified Peer Recovery Specialist
• Certified Substance Abuse Counselor

Telework

This position is eligible, however not guaranteed, for telework opportunities; availability, hours, and duration of telework shall be approved as outlined in the Commonwealth telework policy.

DBHDS welcomes all applicants authorized to work in the U.S.

Contact Information

Name: ShaKiera Miles

Phone: N/A

Email: [e-mail] - Inquiries Only/No Submissions, to include resumes. Requesting an AHP Letter can be found at or by calling DARS at 800-552-5019.

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.