Recovery Practitioner - Family

Via; Pennsylvania; On-site; USD 37,000 - 42,000; Full time

Job summary

Via is seeking a dedicated Recovery Practitioner to join the Family team in Chester. You will deliver intensive, time-limited support to families where substance use affects parenting and children's welfare, working on-site in a multidisciplinary setting.

With experience in substance misuse services and strong safeguarding knowledge, you will identify and respond to risk, engage parents, and help families access treatment and recovery services. A patient, compassionate approach is essential.

Qualifications

• Experience in substance misuse services and safeguarding knowledge.
• Ability to identify, assess and respond to risk.
• Willingness to travel and meet travel requirements.

Responsibilities

• Deliver targeted, time-limited family interventions.
• Engage parents and carers to access treatment and recovery services.
• Work within a multidisciplinary team to improve outcomes for children and families.

Skills

Compassion

Good communication skills

Calm under pressure

Job description

At Via, our mission is to provide the best health and wellbeing support to as many people as possible, helping them to change their lives for the better.

Last year, we supported over 11,000 people across the UK affected by alcohol and drug use. Everything we do is driven by our values:

• Care. Care for people is at the heart of everything we do.
• Be human. We are accessible, genuine and humble. Always learning.
• Do the right thing. We’re open, honest and inclusive. We get things done.

We want to recruit the very best talent. We believe in nurturing a positive workplace culture where our colleagues feel valued, recognised, empowered, and supported.

What we’re looking for

We are seeking a dedicated Family Recovery Practitioner to join our team, delivering intensive, whole-family support to families where substance use is impacting parenting capacity, family stability and children's welfare.

As a Family Recovery Practitioner, you will work directly with families to deliver targeted, time-limited interventions that promote safety, recovery and resilience. You will engage parents and carers who may be reluctant to access support, helping them to overcome barriers and successfully engage with treatment and recovery services.

Working as part of a multidisciplinary team alongside Family Help, Family Safeguarding and Children's Services, you will play a key role in reducing risk and improving outcomes for children and families.

This role would particularly suit someone with experience in substance misuse services, alongside strong safeguarding knowledge and confidence in identifying, assessing and responding to risk.

Due to the nature of the work (e.g.multiple short appointments in a day), geographical area covered (e.g., all of Cheshire West & Chester) and impacts of Public Transport availability and efficiency, candidates will need to demonstrate that they can meet the travel requirements of the role, that are comparable with Private Transport use.

While demonstrating Private Transport comparability is traditionally associated with owning and using your own Vehicle, alternative travel arrangements will be fully and fairly considered, provided they demonstrate that the individual is able to carry out their duties effectively.

This is not just a job – you’ll help people rebuild their lives, reconnect with their family and friends, return to work or education, and much more.

We’re looking for individuals with compassion, good communication skills and the ability to stay calm under pressure.

If you’re someone who is a good listener, stays curious, and wants to make a difference, we’d love to hear from you.

Proud member of the Disability Confident employer scheme

Recovery Practitioner - Family

Company: Via

Salary: £27,748 to £31,685 a year

Hours: Full-time

Location: Chester

Working pattern: On-site

Job type: Permanent

Posting date: 6 Nov 2026

Closing date: 6 Dec 2026

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.