Recovery Navigator & Care Continuum Guide

Opportunity for Health; Philadelphia (Philadelphia County); Hybrid; USD 45,000 - 61,000; Full time

Job summary

University of Pennsylvania seeks a Substance Use Navigator (SUN) to join a collaborative care team within Penn Medicine on Demand. The role focuses on rapid patient connection, resource navigation, and ongoing recovery support across clinical and community partners in Philadelphia.

The person will manage caseloads, provide recovery education, and maintain contact via in-person, phone, or email to re-engage patients as needed. A BS and 2–3 years of behavioral health experience are required.

Qualifications

• Bachelor of Science and 2 to 3 years of experience or equivalent combination is required.
• A degree in behavioral health, nursing, or related field is preferred.
• Special interest in those who have previous experience working in community-based substance use organization or in under-resourced settings.

Responsibilities

• Assess patient needs and navigate to appropriate resources.
• Follow patients throughout the care continuum, facilitate and expedite appointments for follow-up and acute care, consults and support services including behavioral health clinicians, social workers, physicians, community agencies, etc.
• Documentation, collaboration with team, and training.
• Maintain and expand communication with clinical partners to raise awareness of the resource.
• Outreach to Penn departments and community partners to update and expand resources.
• Establish and maintain relationships with Philadelphia’s buprenorphine resources and targeted organizations and utilize those relationships to maintain a working knowledge of surrounding resources including visiting referral facilities.
• Establish and maintain relationships with Philadelphia’s buprenorphine resources and targeted organizations and utilize those relationships to maintain a working knowledge of surrounding resources.

Skills

Team collaboration

Communication skills

Telephone & in-person

Organizational skills

Education

Bachelor of Science

Behavioral health degree preferred

Tools

Word

Outlook

Exel

Job description

University of Pennsylvania seeks a Substance Use Navigator (SUN) to join a collaborative care team within Penn Medicine on Demand. The role focuses on rapid patient connection, resource navigation, and ongoing recovery support across clinical and community partners in Philadelphia.

The person will manage caseloads, provide recovery education, and maintain contact via in-person, phone, or email to re-engage patients as needed. A BS and 2–3 years of behavioral health experience are required.