Recovery Coach Supervisor

High Point Treatment Center Inc; Hyannis (MA); On-site; USD 39,000 - 47,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Disability insurance

403b retirement plan

FSA & DSA

Job summary

High Point Treatment Center Inc in Hyannis, MA seeks a Recovery Coach Supervisor to lead a CBRS-inspired program, overseeing a team of recovery coaches and ensuring high-quality client care in a community-based setting.

The role involves managing caseloads, supervising and training staff, collaborating with partners, and ensuring compliance with licensing and HIPAA standards. Bachelor’s in Human Services or related field preferred.

Qualifications

• Excellent verbal and written communication skills; ability to organize ideas clearly.
• Experience in staff supervision, trainings, performance appraisals and hiring.

Responsibilities

• Provide direct client services with a minimal caseload and assess/treat planning.
• Interact with community networks to enhance services and public relations.
• Coordinate with departments to ensure quality care across programs.
• Attend program meetings and contribute to organizational health and viability.
• Lead Recovery Coach Academy trainings and ensure ethical considerations.

Skills

Verbal and written communication

Staff supervision

Computer skills

Education

Bachelor’s Degree in Human Services or related field

Job description

Program/ Location: Community Based Recovery Support program (CBRS)/ Hyannis
Education: Bachelor’s Degree in Human Services or related field desired or two years’ experience in human services may be substituted
Pay Range: $28.20 - $34 per hour (Based on education & experience)
Status: Full time
Travel required, including mileage reimbursement

• Medical Insurance
• Vision Insurance
• Long & short term disability
• Discounted auto/home and renters insurance
• 403b - Retirement
• FSA & DSA
• PMLA
• Employee Assistance Program
• Eligibility for free classes to become a Licensed Counselor or Recovery Coach
• Education days to use towards CEU's
• Free meals at select programs and when available
• Unmatched Leave Time (FT employees can earn up to 3 weeks in first year)

About Us

High Point provides a range of community-based services including Community Based Recovery Support (CBRS). CBRS was created to provide additional support to people as they work on their recovery within their communities. Often, clients who have been in an addiction treatment or Section 35 facility and are transitioning back into their communities' benefit from extra support.

High Point & Affiliated Organizations is a health and human service agency whose mission is to treat and prevent substance use disorders and mental illness. High Point has programs located throughout southeastern Massachusetts offering a full continuum of care for substance use and mental health treatment, including inpatient, outpatient, residential, and community-based services. Programs and services also assist survivors of abuse, violence, and families experiencing homelessness. High Point believes that everyone has inherent goodness, worth, and dignity. Our goal is to help individuals and families achieve personal change and improve their quality of life.

Recovery Coach Supervisor Requirements

• Must present as courteous and professional at all times
• Demonstrated flexibility and ability to perform multiple tasks
• Must have excellent verbal and written communication skills, including the ability to organize ideas in logical and clear fashion
• Proficient and knowledge of basic computer skills and software programs including the ability to learn, use and train HPAO`s electronic medical records
• Must have the ability to work with others in cooperative and collaborative manner
• An understanding of the relationship between substance use and mental health issues and/or self-help programs
• An understanding of boundaries and ethics
• Comply with Federal Regulations, 42 CFR Part 2, Substance Abuse
• Confidentiality Regulations and HIPAA Regulations
• Certification in the HPAO approved de-escalation program
• Expertise in recovery coaching.
• Capacity to provide performance support for recovery coaches
• Familiarity with recovery community, services and resources.
• Capability of building an effective coach-recoveree relationship.
• Cross-cultural skills, and experience with culturally diverse populations.
• Experience in staff supervision and trainings, performance appraisal, recruitment, hiring, evaluation
• Participation in annual TB screening
• CPR Certification

Recovery Coach Supervisor Duties & Responsibilities

Compliance and working knowledge of applicable HPAO policies and procedures

Provide direct client services, carry a minimal caseload, assessment and treatment planning skills, proven case management abilities

Interact with local and community service networks in a manner that enhances the public relations of the facility, and increases community services

Coordinate with other departments/facilities to enhance and ensure quality care

Attends all programmatic, organizational and committee meetings as assigned

Collaborate and participate in meetings with other community organizations to enhance communication and service delivery within the community

Provide group/individual supervision to program staff and maintain supervisory notes and staff evaluations.

Facilitate Recovery Coach Academy and Ethical Consideration trainings for recovery coaches as assigned.

Must become a Recovery Coach Professional Facilitator (RCP-F) within 1 year of employment.

Advertising, interviewing, hiring and training of new staff.

Manage payroll, time off requests, approve timesheets

Assure accurate billing by staff members and the ability to manage accordingly

Develop and recommend Performance Improvement Goals and objectives for staff members

Routinely review clients charts to ensure that the structure and substance are in accord with licensing and accreditation standards

Meet with Program Director regularly to review all program process issues and all issues pertinent to quality care and organizational health and viability

All other duties as assigned by Program Director

Recovery Coach Supervisor Qualifications

• Bachelor’s Degree in Human Services or related field desired or two (2) years’ experience in human services may be substituted.
• Recovery Coach trained and Recovery Coach Supervisor trained.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.