Recovery Coach & Peer Support Specialist

Graceworks Lutheran Services; Milwaukee (WI); On-site; USD 38,000 - 52,000; Full time

Job summary

Wisconsin Community Services in Milwaukee seeks a Certified Peer Support Specialist to leverage lived experience to support individuals and families. The role focuses on advocacy, recovery, and client-centered planning within a wraparound service model.

You will coach and mentor participants, connect them with community resources, and help develop plans of care and crisis plans while maintaining accurate documentation and participating in regular supervision.

Qualifications

• High school diploma, GED, or HSED required.
• Completion of Wisconsin peer support training.
• Personal lived experience with mental health, substance use, co-occurring, or related life challenges.
• Experience working with children, youth, young adults, adult individuals, and families.
• Strong written and verbal communication skills, cultural competence, and knowledge of recovery principles.
• Must meet all agency and contractor requirements for background, caregiver background, driving record, and reference checks.
• Completion of required agency and program trainings is expected.
• Valid Wisconsin Driver’s License, automobile insurance, and access to an automobile required.

Responsibilities

• Provide 1:1 peer support to individuals and families in homes and other community-based settings, using lived experience to build trust, engage participants, and role-model recovery.
• Support participants and caregivers in navigating systems of care so their needs are addressed and their voice is heard and respected.
• Help individuals and/or their families to identify strengths, barriers, needs, goals, and priorities.
• Partner with participants, families, and care teams to ensure continuity of care to develop strategies, plans of care, crisis plans, and recovery supports.
• Provide coaching, education, and practical support to strengthen wellness, crisis management, problem solving, and self-advocacy skills.
• Link participants and families to services, natural supports, and community resources to help build sustainable support networks.
• Promote engagement in services and recovery activities by accompanying participants to appointments, meetings, and community-based activities as needed.
• Complete required documentation, case records, and progress notes in a timely, accurate, and strengths-based manner in accordance with agency, funding, and regulatory requirements.
• Attend and actively participate in supervision, staff meetings, trainings, and other required meetings.
• Assist with coverage for co-workers as needed.

Skills

Communication skills

Written & verbal communications

Crisis awareness

Cultural competence

Documentation skills

Education

High school diploma or GED

Wisconsin peer support training

Tools

Microsoft Outlook

Microsoft Word

Microsoft Teams

Job description

Wisconsin Community Services in Milwaukee seeks a Certified Peer Support Specialist to leverage lived experience to support individuals and families. The role focuses on advocacy, recovery, and client-centered planning within a wraparound service model.

You will coach and mentor participants, connect them with community resources, and help develop plans of care and crisis plans while maintaining accurate documentation and participating in regular supervision.