Recovery Clerk

Goodwill Industries Of Dallas; Plano (TX); On-site; USD 16,000 - 23,000; Full time

Job summary

Goodwill Industries Of Dallas in Plano, TX is seeking a Recovery Clerk for a full-time position. The role focuses on recovering donated goods, maintaining inventory quality and organization, and supporting charitable operations.

The position emphasizes efficient processing, teamwork, safety, and excellent donor/customer service while adhering to organizational goals and policies.

Qualifications

• High school diploma or equivalent.
• Experience in retail or customer service preferred.
• Not-for-profit or charitable organization experience advantageous.

Responsibilities

• Manage the recovery process of donated goods, ensuring items are sorted, processed, and prepared for sale in a timely manner.
• Maintain an organized and clean work environment, including sorting area and storage facilities, for safety and efficiency.
• Collaborate with team members to optimize recovery operations and improve inventory management.
• Assist in tracking inventory levels and reporting discrepancies to ensure accurate stock management.
• Provide excellent customer service to donors and customers, addressing inquiries and facilitating smooth donation transactions.
• Support the organization’s goals by actively participating in team meetings and contributing ideas for process improvements.
• Ensure compliance with company policies and health and safety regulations.
• Perform other duties as assigned to support overall operations and mission.

Skills

Organizational skills

Communication skills

Teamwork

Inventory systems

Attention to detail

Lifting/moving items

Commitment to mission

Education

High school diploma or equivalent

Tools

Inventory management systems

Job description

Job Details

Job Location: Plano, TX 75024

Position Type: Full Time

Salary Range: $14.00 - $14.00 Hourly

Job Shift: Any

Job Category: General Labor

Job Purpose

- The Recovery Clerk at GOODWILL INDUSTRIES OF DALLAS INC plays a crucial role in supporting the organization's mission of providing job training and employment opportunities to individuals facing barriers to employment. This full-time position is responsible for ensuring the efficient recovery of donated goods, maintaining the quality and organization of inventory, and contributing to the overall success of the charitable operations.

Key Responsibilities

• Manage the recovery process of donated goods, ensuring items are sorted, processed, and prepared for sale in a timely manner.


• Maintain an organized and clean work environment, including the sorting area and storage facilities, to ensure safety and efficiency.


• Collaborate with team members to optimize recovery operations and improve processes for better inventory management.


• Assist in tracking inventory levels and reporting discrepancies to ensure accurate stock management.


• Provide excellent customer service to donors and customers, addressing inquiries and facilitating smooth donation transactions.


• Support the organization's goals by actively participating in team meetings and contributing ideas for process improvements.


• Ensure compliance with company policies and procedures, including health and safety regulations.


• Perform other duties as assigned to support the overall operations and mission of GOODWILL INDUSTRIES OF DALLAS INC.

Qualifications

Required Education:

- High school diploma or equivalent.

Required Experience

• Previous experience in retail or customer service is preferred.


• Experience working in a not-for-profit or charitable organization is advantageous.

Required Skills and Abilities

• Strong organizational skills with the ability to manage multiple tasks efficiently.


• Excellent communication skills, both verbal and written, to interact effectively with team members and customers.


• Ability to work collaboratively in a team environment and independently when required.


• Basic computer skills, including familiarity with inventory management systems.


• Attention to detail and accuracy in handling and processing goods.


• Physical ability to lift and move items as needed, adhering to safety guidelines.


• Demonstrated commitment to the mission and values of Goodwill Industries.