Records Technician I

Orange County Sheriff's Office; Orlando (FL); On-site; USD 35,000 - 36,000; Full time

Job summary

Orange County Sheriff's Office is seeking a Records Technician to identify and gather data, compile reports, and perform clerical duties in a busy office. The role requires strong data entry, attention to detail, and the ability to work with various databases and court systems. Workdays are Monday through Friday with variable hours between 7:00 a.m.

and 8:00 p.m. Candidates must have a high school diploma or GED, be a U.S. citizen, and able to obtain FCIC/NCIC certification within a year.

Qualifications

• Must be able to comprehend and communicate fluently in verbal and written English.
• Accredited high school or GED diploma (cannot accept a certificate of completion).
• Clean criminal history; any arrest history will be evaluated.
• Must be able to obtain FCIC/NCIC certification within one year.

Responsibilities

• Identify and gather data to compile reports for agencies and individuals.
• Answer phones, greet visitors, and log on-site visitors.
• Enter information into and maintain databases and files.
• Conduct FCIC/NCIC background checks.
• Prepare and submit reports to the State Attorney's Office.
• Assist the general public, collect money, issue receipts.
• Perform notary duties and fingerprinting.
• Maintain security and inspect the building.
• May be reassigned to the Records/Identification Unit as needed.

Skills

Fluent English

Customer service

Data entry

Multi-tasking

Attention to detail

Interpersonal skills

Problem solving

Communication

Education

High school diploma or GED

US citizenship

Tools

FCIC/NCIC

Database applications

Word processing

Spreadsheet

Job description

Starting salary: $34,777yr or $35,838yr. with 3+ years of experience

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This is a POOL posting

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Identifies and gathers specific data and performs tasks in order to compile reports for various agencies and individuals by performing the following duties. #oj

Please note:

The workdays are Monday to Friday, and the work hours can fall in between 7:00 a.m. - 8:00 p.m. (07:00-20:00), depending on assignment.

Minimum Requirements

• Good work history.
• At least 18 years of age
• U.S. Citizen or possess a current permanent resident card
• Accredited high school or GED diploma (cannot accept a certificate of completion).
• Clean criminal history; any arrest history will be individually evaluated.
• No illegal drug usage within the last year. Other drug usage will be evaluated on a case by case basis.
• Must be able to comprehend and communicate fluently in verbal and written English.
• Must be able to be FCIC/NCIC certified within one (1) year of accepting position.
• Must have basic computer skills to include work processing, spreadsheet, and data base applications.
• Must be detail-oriented with the ability to multi-task within established time-limits (e.g., simultaneously handle multiple phone lines and perform data entry with minimal errors).
• Ability to present a positive image in person and over the phone.
• Must possess good interpersonal and customer service skills with the ability to work well with all types of people, from the general public to convicted criminals.
• Must possess basic problem-solving abilities.
• Ability to provide information and services to citizens.
• Ability to enter information into and maintain various databases and files.
• Ability to receive and verify paperwork and supporting documentation. Review records to verify accuracy and completeness.
• Ability to retrieve appropriate records and data upon request. Utilize records to complete reports and provide information.
• Ability to perform other clerical duties as needed, such as sorting mail, filing, typing routine correspondence, memos and reports.
• Ability to answer phones; greet and log-in on-site visitors. Provide criminal histories. Conduct FCIC/NCIC background checks.
• Ability to maintain general security and inspection of the building, remaining observant for anything suspicious.
• Ability to write criminal reports for walk-in victims and complainants of significant and major crimes.
• Ability to submit reports and supporting paperwork to the State Attorney's Office for prosecution.
• Ability to ensure submitted packet meets standards set by the courts, the State Attorney's Office, and the agency. Notify deputy or deputy's supervisor when standards are not met. Act as liaison between attorneys and deputies.
• Ability to assist the general public; collect money, issue receipts, maintain an accurate financial record of collected fees; verify and sign citation corrections; fingerprint and/or evaluate prints; performs notary work; accept subpoenas and Notice to Appears.
• Ability to take in weapons for probation and injunctions occasionally (only after sworn personnel have ensured weapons are unloaded); package and place into evidence locker; release weapons.
• Ability to testify in court hearings about work performed.
• Ability to verify receipt of all necessary reports, records, and related documentation.
• Ability to copy forms and prepare all documentation in batches for scanning. Prioritize and scan all documentation.
• Ability to perform quality control checks on all scanned documentation; rescan documents as necessary. Index all documentation that is scanned.
• Ability to clean imaging equipment as needed. Report any imaging equipment or software problems.
• May be reassigned to any Records/Identification Unit that has Records Technicians as needed.

ADDITIONAL PROCESSING:

• Some positions, depending on the responsibilities, may require the candidate to successfully pass a physical or other selection processes when needed.
• Please upload a copy of your resume that is no longer than two (2) pages in length to your application

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to sit and use hands to handle or feel. The employee is frequently required to reach with hands and arms; talk; and hear. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

WORK ENVIRONMENT

Work is generally performed in a standard office setting. Depending on assignment, may be required to occasionally work outside. The noise level in the work environment is usually moderate. Depending on assignment the employee may be required to work evening shifts. Shift times may vary.

The Orange County Sheriff’s Office is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Orange County Sheriff’s Office may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.