RECORDS TECHNICIAN - 64026944

State of Florida; Viera (FL); On-site; USD 35,000 - 52,000; Full time

Job summary

The Florida Department of Health seeks a Records Technician - Vital Statistics Deputy Registrar to guide the provision of Vital Statistics laws and regulations to hospital birth certifiers, funeral homes, and the public. You will ensure completeness and accuracy of processing birth and death records, collect fees, and maintain secure serialized documents.

Responsibilities include handling cash, working with the public, and performing audits of cash drawers and safety paper, as well as processing

Qualifications

• Experience with customer service and handling confidential information.
• Ability to lift up to 20 pounds and to stand, sit, walk, bend, reach and kneel.
• Experience operating cash and card processing equipment.

Responsibilities

• Act as Vital Statistics Deputy Registrar and provide guidance on Vital Statistics laws and regulations.
• Review documents for completeness and accuracy before processing birth/death certificates.
• Collect fees, secure serialized certificates, and reconcile cash and other fiscal instruments.
• Work with the public in person and by telephone, including hospital birth certifiers, funeral homes, and other entities.
• Conduct cash drawer audits and safety paper audits when assigned.
• Process service billings through the eVitals system and ensure proper posting and reconciliation.

Skills

Customer service

Cash handling

Document review

Credit/debit card processing

Physical stamina

Job description

Requisition No:882433

Agency: Department of Health

Working Title: RECORDS TECHNICIAN - 64026944

The State Personnel System is an E-Verify employer.

Acts as Vital Statistics Deputy Registrar providing guidance on the provision of the Vital Statistics laws and regulations to hospital birth certifier’s county wide, funeral homes and the public. Ensures the completeness and accuracy of this process through proper reviewing of documents before processing, in compliance with Florida Statues and regulations. Follows general policies and procedures of issuing birth and death certificates, collects fees from public, controls and secures accountable serialized documents certificates; maintains and accounts for cash and other fiscal instruments, and works with the public in person and via telephone. Works with funeral home directors, hospitals and other entities that provide information to the State of Florida regarding birth and death records. Performs other administrative support of the Vital Statistics program. Follows all State of Florida and Brevard County Health Department rules, regulations and policies in processing birth/death certifications and associated forms and in handling files and records. Communicates with courtesy, respect and understanding in dealing with clients, public and staff.Conducts cash drawer audits and safety paper audits when assigned.Accurately processes specific service billings through the eVitals systems, post payment and reconciles fees collected.

Required Knowledge, Skills, and Abilities:

Experience assisting clients by phone or in person, reviewing documents with confidential information, handling cash and operating credit/debit card machines. Ability to lift 20 pounds, stand, sit, walk, bend, reach, and kneel.

Qualifications:

Minimum– Experience with customer service, working with confidential information, handling cash, operating credit/debit card machines

Preferred - Speak/read Spanish is preferred

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

Innovation: We search for creative solutions and manage resources wisely.

Collaboration: We use teamwork to achieve common goals & solve problems.

Accountability: We perform with integrity & respect.

Responsiveness: We achieve our mission by serving our customers & engaging our partners.

Excellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website:http://www.sss.gov

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes,candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements.Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.