Records Retrieval Background Investigator

Frasco Inc; Irvine (CA); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading investigative services provider is seeking a Research Investigator 1 for a fully remote role. You'll conduct desktop investigations, retrieve records, and prepare reports to support insurance claims. The ideal candidate has strong analytical skills, attention to detail, and excellent communication abilities. Join a team dedicated to delivering high-quality investigative services.

Benefits

Paid Time Off

Health, Dental, Vision Insurance

401K with Company Match

Qualifications

• Exceptional attention to detail and commitment to accuracy.
• Excellent written and verbal communication skills.
• Ability to analyze and synthesize large volumes of information.
• Strong organizational and time management skills; ability to prioritize and multitask.
• Proficiency in Microsoft Office and general PC literacy.
• Typing speed of 50+ WPM.
• Ability to work independently and collaboratively in a remote environment.
• Must pass comprehensive background checks (National, Federal, and County).
• Willingness to adapt to unpredictable schedules and changing priorities.
• Ability to work during corporate business hours.
• Ability to model behaviors that reflect company core values.
• If required by residential state, a private investigator's license or the ability to obtain one.

Responsibilities

• Conduct desktop investigations using online databases and public records.
• Retrieve various records, including court documents and police reports.
• Perform searches across multiple jurisdictions.
• Prepare clear, concise, and objective investigative reports.
• Review case assignments and documentation.
• Maintain accurate daily timesheets and expense reports.
• Provide litigation support and assist with subpoena-related tasks.
• Communicate professionally with internal teams and clients.
• Maintain confidentiality with sensitive content.

Job description

Description

Job Title: Research Investigator 1

Job Location: Fully Remote – equipment provided

Job Type: Full-Time, Billable Hours, Non-exempt

Compensation: $17 - $20/hour, paid weekly

Reports To: Regional Manager

Full-Time Benefits:

• Paid Time Off and Paid Holidays
• Health, Dental, Vision, Employer Paid Life Insurance, Supplemental Health Benefits, Flexible Spending Accounts
• 401K with Company Match

We are seeking a detail-oriented and intellectually curious Research Investigator to join our Research and Litigation Support Department. This fully remote, full-time role involves conducting desktop-based investigations and record retrievals to support insurance claims and fraud investigations. The ideal candidate is a self-starter with a strong work ethic, possesses excellent analytical skills, and has a passion for uncovering information.

About Us:

Frasco is a leading provider of investigative services for our clients in the insurance industry. We are committed to delivering accurate, high-quality investigation services to meet our clients\' expectations.

Essential job functions

• Conduct desktop investigations using online databases and public records to locate individuals, assets, and background information
• Retrieve various records, including court documents, police reports, medical records, and death certificates
• Perform searches across multiple jurisdictions: county, state, and federal criminal and civil courts, sex offender registries, and sanction/debarment lists
• Prepare clear, concise, and objective investigative reports
• Review case assignments and documentation to determine investigative objectives and client expectations
• Maintain accurate daily timesheets and expense reports
• Provide litigation support and assist with subpoena-related tasks
• Communicate professionally with internal teams and clients
• Maintain confidentiality and handle sensitive or graphic content with discretion

Requirements

Records Retrieval Research Investigator candidates must have:

• Exceptional attention to detail and commitment to accuracy
• Excellent written and verbal communication skills
• Ability to analyze and synthesize large volumes of information
• Strong organizational and time management skills; ability to prioritize and multitask
• Proficiency in Microsoft Office and general PC literacy
• Typing speed of 50+ WPM
• Ability to work independently and collaboratively in a remote environment
• Must pass comprehensive background checks (National, Federal, and County)
• Willingness to adapt to unpredictable schedules and changing priorities
• Ability to work during corporate business hours
• Ability to model behaviors that reflect Frasco’s core values
• If required by your residential state, a private investigator\'s license or the ability to obtain one

Preferred Qualifications/Experience

• Associate’s or Bachelor’s degree in Criminal Justice or a related field
• Minimum 2 years of experience in investigations, record research, or a litigation support environment
• Strong knowledge of public records, subpoenas, and investigative research techniques
• Military veterans are strongly encouraged to apply
• Multilingual is a plus

Additional Information

• Approximately 40 hours per week
• Opportunities for cross-training and career development

Start your career with a leader in the investigations industry that is financially stable, experiencing considerable growth, and whose history spans over 60 years!

Ready to make a difference? Apply now!

All replies are confidential

Equal Employment Opportunity Employer

PM18