Records Management & Training Specialist

CGS Federal (Contact Government Services); Detroit (MI); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health, Dental, and Vision

Life Insurance

401k

Flexible Spending Account

Paid Time Off

Job summary

A federal contracting firm in Detroit is looking for an experienced Records Management Specialist. The role involves providing administrative support for a large Federal initiative, emphasizing collaboration, record maintenance, and training provision. Candidates should possess strong organizational skills, be adaptable with technology, and have a commitment to customer service. The company offers comprehensive benefits, including health insurance and a flexible spending account.

Qualifications

• Experience in a customer service role focusing on client satisfaction.
• Background in records or data management - organizing, maintaining, and retrieving info.
• Proficiency in current Microsoft Windows and Office versions.
• Experience designing and facilitating training modules.

Responsibilities

• Collaborate with end-users and provide quality support.
• Maintain and organize records efficiently.
• Deliver engaging training materials and support process improvements.

Skills

Customer Service Excellence

Strong Organizational and Time Management Skills

Adaptability with Technology

Training and Development Capabilities

Effective Communication

Team-Oriented with Independent Drive

Education

College Degree

Tools

Microsoft Office Suite

Electronic recordkeeping systems

Job description

A federal contracting firm in Detroit is looking for an experienced Records Management Specialist. The role involves providing administrative support for a large Federal initiative, emphasizing collaboration, record maintenance, and training provision. Candidates should possess strong organizational skills, be adaptable with technology, and have a commitment to customer service. The company offers comprehensive benefits, including health insurance and a flexible spending account.