Records & Information Management, Inside Sales Specialist

Iron Mountain; Tampa (FL); On-site; USD 85,000 - 130,000; Full time

Benefits offered by this job

Location: Tampa

Work model: Hybrid

Competitive compensation

Health & retirement plans

Job summary

Iron Mountain is seeking a strategic Records and Information Management Specialist to grow and protect the company's core revenue base through proactive sales engagement and sophisticated commercial negotiations. You will manage high-value accounts within a defined book, aiming to expand wallet share and reduce churn, while leading pricing and contract strategy in collaboration with Procurement and Legal.

The role is based in Tampa, FL, with in-office work for the first 6 months and a hybrid

Qualifications

• 2–4+ years in account management, sales, or revenue-facing roles.
• Strong knowledge of Records & Information Management solutions and CRM tools (Salesforce).
• Proven ability in advanced commercial negotiations and ROI articulation.

Responsibilities

• Drive revenue growth and manage full sales cycle from discovery to close.
• Own a portfolio of high-value accounts and mitigate churn risks.
• Lead pricing, contracts, and negotiation strategy with procurement and legal.

Skills

Account Management

Sales Negotiation

CRM (Salesforce)

Financial Acumen

Tools

Salesforce

Job description

US | FL | Tampa | 3407 W Dr Martin Luther King Blvd

Full time

J0098117

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain is seeking a strategic, revenue-driven Records and Information Management Specialist to join our Commercial Sales team.

In this role, you will be responsible for protecting, growing, and expanding Iron Mountain's core revenue base through proactive sales engagement and sophisticated commercial negotiations.

You will join a high-impact team focused on retaining and expanding our largest, most complex accounts by balancing defensive retention strategies with proactive consultative growth.

What You’ll Do

In this role, you will:

• Drive Revenue Growth and Sales Execution: Identify and pursue new revenue opportunities within a defined book of business by expanding wallet share, uncovering net-new use cases, and managing the full sales cycle from initial discovery through to closing the deal.

• Execute Strategic Account Management and Retention: Own a portfolio of high-value accounts to proactively mitigate churn risk while identifying competitive threats early to protect Iron Mountain's market position.

• Lead Commercial Negotiations and Contract Strategy: Direct complex pricing and contract negotiations, including Master Service Agreements, volume commitments, and rate structures, while partnering with Procurement and Legal to deliver long-term value.

What You’ll Bring

The ideal candidate will have:

• 2-4+ years of experience in Account Management, Sales, or a revenue-owning, customer-facing role with a proven track record of managing complex accounts.

• Strong knowledge of Records and Information Management solutions, enterprise service environments, and Customer Relationship Management platforms such as Salesforce.

• Proven ability in advanced commercial negotiations and value-based selling frameworks, with the financial acumen to model deal structures and articulate Return on Investment.

What We Offer (Benefits)

• Location: Tampa, FL (Iron Mountain Sales Hub).

• Work Model: Full-time in-office for the first 6 months; hybrid eligible (3 days in-office/2 days remote) thereafter.

• Competitive compensation and benefits aligned with your professional experience.

• Comprehensive health, wellness, and retirement plans to support your long-term well-being.

• Opportunities for continuous learning and professional growth within a global industry leader.

#LI-Hybrid

Category: Sales

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to [e-mail]. See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0098117