Records Coordinator

American Retrieval; Plymouth, Northern (MN, KY); Hybrid; USD 45,000 - 55,000; Full time

Benefits offered by this job

Family and pet-friendly benefits

Medical, Dental, and Vision

LifeLock identity protection

Company-sponsored activities

Job summary

U.S. Legal Support is seeking a Records Coordinator in Plymouth, MN to provide critical administrative support, handle calls, process inquiries in Zendesk and Outlook, and ensure accurate record-keeping.

This role requires 2+ years of admin or customer service experience, a high school diploma, proficiency in Microsoft Office, and a willingness to work standard business hours onsite.

Qualifications

• 2+ years of administrative assistant experience or Customer Service experience
• High school diploma or equivalent required; legal industry experience is a plus
• Strong time management skills and attention to detail
• Proficiency in Microsoft Office and other administrative tools

Responsibilities

• Manage administrative tasks, including answering phones and directing calls to the appropriate department
• Utilize Zendesk and Microsoft Outlook to respond to internal and external client inquiries
• Handle invoice reconciliation, payment transactions, and create client profiles and portal access
• Ensure information is properly recorded, distributed, and accessible to stakeholders
• Coordinate and schedule meetings, travel arrangements, conferences, and other department requests

Skills

Detail-oriented

Organized

Effective communicator

Time management

Microsoft Office

Education

High school diploma

Tools

Zendesk

Microsoft Outlook

Job description

U.S. Legal Support is seeking a Records Coordinator who is detail-oriented, highly organized, and an effective communicator. This role provides critical administrative support to ensure smooth operations within the department.

Location: Onsite - Plymouth, MN
Schedule: Monday - Friday, Standard Business Hours

Key Responsibilities:

• Manage administrative tasks, including answering phones and directing calls to the appropriate department.
• Utilize Zendesk and Microsoft Outlook to respond to internal and external client inquiries.
• Handle invoice reconciliation, payment transactions, and create client profiles and portal access.
• Ensure information is properly recorded, distributed, and accessible to stakeholders.
• Coordinate and schedule meetings, travel arrangements, conferences, and other department requests.

Requirements:

• 2+ years of administrative assistant experience or Customer Service experience
• High school diploma or equivalent required; legal industry experience is a plus.
• Strong time management skills and attention to detail.
• Proficiency in Microsoft Office and other administrative tools.

We offer a family and pet-friendly benefits package, including:

• Medical, Dental, and Vision coverage
• LifeLock identity protection
• Company-sponsored activities and more!