Records Coordinator

U.S.-Legal-Suppor; Plymouth (MN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

LifeLock identity protection

Company-sponsored activities

Family and pet-friendly benefits

Job summary

U.S. Legal Support is seeking a Records Coordinator to provide critical administrative support and ensure smooth operations within the department.

This onsite role in Plymouth, MN requires attention to detail and effective communication with internal and external stakeholders. The position involves handling phones, using Zendesk and Outlook for inquiries, processing invoices, creating client profiles, and coordinating meetings and travel.

Qualifications

• 2+ years of administrative assistant experience or Customer Service experience.
• High school diploma or equivalent required; legal industry experience is a plus.
• Strong time management skills and attention to detail.
• Proficiency in Microsoft Office and other administrative tools.

Responsibilities

• Manage administrative tasks, including answering phones and directing calls to the appropriate department.
• Utilize Zendesk and Microsoft Outlook to respond to internal and external client inquiries.
• Handle invoice reconciliation, payment transactions, and create client profiles and portal access.
• Ensure information is properly recorded, distributed, and accessible to stakeholders.
• Coordinate and schedule meetings, travel arrangements, conferences, and other department requests.

Skills

Administrative experience

Customer service

Time management

Education

High school diploma

Tools

Zendesk

Microsoft Outlook

Job description

U.S. Legal Support is seeking a Records Coordinator who is detail-oriented, highly organized, and an effective communicator. This role provides critical administrative support to ensure smooth operations within the department.

Location: Onsite - Plymouth, MN
Schedule: Monday - Friday, Standard Business Hours

Key Responsibilities:

• Manage administrative tasks, including answering phones and directing calls to the appropriate department.
• Utilize Zendesk and Microsoft Outlook to respond to internal and external client inquiries.
• Handle invoice reconciliation, payment transactions, and create client profiles and portal access.
• Ensure information is properly recorded, distributed, and accessible to stakeholders.
• Coordinate and schedule meetings, travel arrangements, conferences, and other department requests.

Requirements:

• 2+ years of administrative assistant experience or Customer Service experience
• High school diploma or equivalent required; legal industry experience is a plus.
• Strong time management skills and attention to detail.
• Proficiency in Microsoft Office and other administrative tools.

We offer a family and pet-friendly benefits package, including:

• Medical, Dental, and Vision coverage
• LifeLock identity protection
• Company-sponsored activities and more!