Records Analyst - Sunshine Requests

Kansas City Police Department; Kansas City (MO); Sur place; USD 52 000 - 72 000; Plein temps

Résumé du poste

Kansas City Police Department seeks a Records/FOIA Officer to manage Sunshine Law requests, coordinate with multiple units, and ensure accurate records production. The role requires strong customer service, attention to detail, and proficiency with MS Office.

Training on MULES certification is required, with flexibility for variable hours. Ideal candidates have five years’ related experience, excellent communication skills, and the ability to work independently while maintaining confidentiality

Qualifications

• Minimum five years’ experience with the Department or similar capacity.
• Ability to interact with public and other agencies; strong customer service.
• Pro-active problem solving; work independently to resolve questions.
• Attention to detail in research and writing; strong time-management.
• Proficiency with Word, PowerPoint and Excel.
• Excellent verbal and written English skills; professional presentation.
• Ability to build cooperative relationships with colleagues and other units.
• MULES Advance Certification required upon hire; training as per policy.

Responsabilités

• Process Sunshine Law/FOIA requests: route, gather, review, redact, and provide records.
• Respond to subpoenas and provide testimony regarding documents and chain-of-custody.
• Coordinate with multiple department units on FOIA and related requests.
• Prepare information for court proceedings and external requests.
• Intake, monitor, log, route, bill and track records requests per timelines.
• Conduct agency background checks and respond to FBI NICS requests.
• Provide specialized training to department members and outside agencies.
• Perform other related duties as required.
• Maintain reliable attendance; capable of flexible hours including overtime.

Connaissances

Customer service

Problem solving

Communication

Research & writing

Time management

Verbal and written English

Attention to detail

Public interactions

Team collaboration

Formation

High school diploma or equivalent

Associate’s Degree or 60 college hours (preferred)

Outils

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Description du poste

To successfully perform the essential functions of this position, the incumbent must meet and maintain the minimum standards listed below:

a) Possess a high school diploma or equivalent. An Associate’s Degree or sixty (60) hours of college credit from an accredited institution, with at least thirty (30) hours of coursework in one or more of the following areas is preferred; legal studies, research, communication, education, business, criminal justice, information management or paralegal studies;

b) Have a minimum of five years’ experience working with the Department or in a similar capacity outside the Department to include experience problem-solving, providing excellent customer service and responding to information requests from public/private entities or individual members of the public;

c) The incumbent in this position will communicate with members of the public and other government agencies on a frequent basis. As a result, presentation of a positive, polite and helpful image to the public and customer-service focus is critical;

d) Possess a pro-active approach to problem solving. Ability to work independently to answer questions and resolve problems is critical;

e) Attention to detail in research and writing with excellent organizational, prioritization and time-management skills;

f) Possess computer skills, including but not limited to proficiency in Word, Power Point or other slideshow software, Excel or other spreadsheet software;

g) Excellent verbal and written skills, as well as the ability to read, write and speak the English language.

h) The ability to develop and maintain cooperative and professional working relationships with fellow employees, representatives from other departments, and supervisors.

Incumbent will be required to compete a MULES Advance Certification upon hire and maintain MULES certification for the duration of employment per CJIS Policy.

Incumbent will be required to complete a post offer, pre-employment testing per Department policy.

Physical Requirements:

• Must have the ability to lift, carry and transport files, up to and including ‘banker size’ boxes that may weigh in excess of 20 pounds.
• Must have the ability to remain seated for long periods of time.
• Must have the ability to stand for long periods of time; for example, while making copies of documents, conducting training, warehouse research or court appearances.

Brief Job Description

1. Must have the ability to work with highly sensitive information in a confidential and professional manner, and maintain the information as such.

2. Evaluate and respond to records (such as documents, emails, audio and video) requests made pursuant to the Missouri “Sunshine Law,” Chapter 610 of the Revised Statutes of Missouri (or similar laws such as the federal “Freedom of Information Act” or FOIA), that are sent to or directed to the Sunshine Request Section. Depending on the specific request this may include, but is not limited to, the following:

a) Routing and gathering the requested records from various Departmental sources;

b) Reviewing the records and determining whether the records or a portion thereof, is closed information pursuant to state, federal or local law;

c) Redacting closed information from records;

d) Providing open records to the requestor;

e) Performing criminal history research;

f) Preparing invoice information to offset the cost of production as necessary;

g) Assisting the Supervisor and KCPD Custodian of Records in routing, logging and tracking progress of record requests and information.

3. Respond to subpoena duces tecum and provide testimony as required regarding the accuracy of documents and chain-of-custody procedures in the office.

4. Coordinate with other Department Units in evaluating and responding to Sunshine Law or similar FOIA requests sent to or directed to those units, including but not limited to the Digital Technology Section, Application Development Section, Criminal Records Section, RTCC, HRD, OCC, OGC, ALPR, Patrol Divisions, Crime Lab, Media Unit and investigative elements.

5. Prepare and provide information for court proceedings, record requests from the Office of General Counsel, Custodian of Records, attorneys, outside agencies and other requests in compliance with Department policy and State Statute.

6. Intake, monitor, research, log, route, bill and track requests utilizing the established timeline for completion.

7. Conduct agency background checks, respond to FBI NICS and criminal disposition requests.

8. Provide specialized training to Department members and outside agencies when necessary.

9. Perform other related duties as required.

10. Maintain reliable and predictable attendance. Must have the ability to work flexible hours, overtime, and/or weekends.