Reconditioning Associate

CarMax; Lancaster (Lancaster County); On-site; USD 35,000 - 55,000; Full time

Job summary

A leading automotive retail company is seeking a skilled individual for body repairs and reconditioning at their Lancaster location. Responsibilities include repairing vehicles to meet strict paint standards, providing exceptional customer service, and maintaining a clean workplace. The position requires physical stamina with the ability to lift up to 50lbs and participate in a fast-paced environment. Flexibility in work hours is necessary, with shifts potentially including nights and weekends.

Qualifications

• Ability to perform body repairs including masking, sanding, and grinding.
• Must effectively communicate with customers and coworkers.
• Have the physical ability to lift objects weighing up to 50lbs.

Responsibilities

• Perform body repairs and ensure vehicles meet CarMax Paint Standards.
• Provide outstanding customer service to internal and external customers.
• Maintain cleanliness and organization in accordance with 5S standards.

Skills

Body repairs

Customer service

Record keeping

Teamwork

Time management

Job description

7233 - Lancaster - 1457 Manheim Pike, Lancaster, Pennsylvania, 17601

CarMax, the way your career should be!

General Summary

Under general supervision, responsible for following CarMax standards for the removal of dents utilizing PDR on CarMax used, new, and customer vehicles.

On an as needed basis, responsible for Cosmetic Reconditioning Associate II, Flow Inventory Associate II, and Sr. Reconditioning Associate duties.

Principal Duties And Responsibilities

• Body repairs, including masking, sanding, and grinding
• Primer application
• Removal and replacement of parts
• Plastic and substrate repairs
• Post-paint refinish and defect corrections
• Ensure that vehicles meet CarMax Paint Standards
• Maintain, repair, and clean special equipment
• Responsible for workplace cleanliness and organization in accordance with CarMax 5S standards
• Provide outstanding customer service to both internal and external customers
• Complete duties as assigned by Managers

Job Specifications

Position requires the following pre‑requisites and ability:

• New Associate Orientation Training – Operations
• Accountable to Associate 1 Competency Model
• Kronos Training for Hourly Associates
• Meet Cosmetic Reconditioning Associate II, Flow Inventory Associate II, and Senior Reconditioning Associate Performance Standards
• Successfully complete Cosmetic Reconditioning Associate II, Flow Inventory Associate II, Senior Reconditioning Associate, and Senior Reconditioning Associate I Workstation Certifications
• Read, interpret, and transcribe data in order to maintain accurate records
• Required to perform multiple duties in a high‑energy, fast‑paced environment
• Lift objects that weigh as much as 50lbs
• Speak and listen effectively in dealing with customers/associates, both in person and over the phone
• Complete CarMax provided training in all functional areas of the inventory process, allowing for cross‑training and full coverage of the inventory and detail area

Working Conditions

• Combination of both office and outdoor environment; may include working at times in noisy and/or inclement weather conditions.
• Requires walking or standing for extended periods of time.
• Flexible work hours with shifts that may include nights, weekends, holiday, and 12‑hour days.
• Wears CarMax clothing (acquired through company) at all times working in the store.
• Follow all CarMax, O.S.H.A., and EPA standards including the use of Personal Protective Equipment, and proper waste disposal in required areas.
• Adhere to all CarMax policies including Attendance, Asset Protection, Integrity and Uniform policies

Disclaimer And Approvals

This document is intended to describe the general nature and level of work being performed by people assigned to this job. This information is current at the time of publication. Responsibilities may include other duties as assigned and may be amended at the discretion of CarMax with or without notice.

This document has been reviewed and approved by management and Human Resources and can not be modified without written consent by a member of management authorized to modify any such responsibilities.

CarMax is an Equal Opportunity Employer by both policy and practice and subscribes to federal and state laws which forbid discrimination because of race, color, age, religion, sex, national origin or disability. Employment at CarMax is at‑will, and therefore, can be terminated, with or without cause, at any time, at the option of the associate or CarMax. This at‑will employment relationship will remain in effect throughout an associate's employment with CarMax unless it is modified by a specific, express written employment contract that is signed by an officer of CarMax and the associate. This at‑will employment relationship may not be modified by any oral or implied agreement. Specifically, this job description is not a contract of employment and does not create any contractual rights of any kind between the Company and its Associates.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.