Reconciliation Administrator (Remote)

400 Globe Life And Accident Insurance Company; Texas; Hybrid; USD 65,000 - 95,000; Full time

Benefits offered by this job

Health insurance

401k plan with company match

Pension plan

Parental leave

Paid holidays

Job summary

Globe Life is seeking a Reconciliation Administrator to manage Workday ERP and Trintech platforms, ensuring data integrity and timely issue resolution. You will oversee system configuration, reconciliation rules, and user security while supporting bank and GL reconciliations in line with SOX requirements.

You will train staff, drive process improvements, and collaborate with the Reconciliation Department Manager to implement new systems and oversee updates.

Qualifications

• Requires associate degree and 5+ years of accounting or reconciliation experience.
• Strong analytical, technical, and communication skills with high attention to detail.
• Solid understanding of GAAP and reconciliation processes.
• Advanced proficiency in Workday ERP administration.
• Advanced proficiency in Trintech reconciliation suite administration.

Responsibilities

• Own system configuration, matching rules, user access, security, and performance for Workday ERP and Trintech.
• Test system updates and document configuration changes.
• Perform daily verification and balancing of file transfers to Workday and Trintech.
• Troubleshoot transmission errors and ensure data accuracy; maintain logs.

Skills

SOX compliance

GAAP knowledge

Advanced Excel

Analytical skills

Communication skills

Education

Associate degree in Accounting/Finance/Business Administration/Information Systems

Bachelor's degree preferred

Tools

Workday ERP

Trintech reconciliation

Job description

At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.

Role Overview

Could you be our next Reconciliation Administrator? Globe Life is looking for a Reconciliation Administrator to join the team! In this role, you will be responsible for serving as the primary system administrator and technical liaison for both the Workday ERP and Trintech reconciliation platforms, ensuring data integrity, resolving technical issues, and providing first-level user support. You will manage system configuration, file transmission processes, and reconciliation matching rules while supporting bank and GL reconciliations in compliance with SOX guidelines and company policy. This role works closely with the Reconciliation Department Manager to implement new systems, train staff, and drive continuous process improvement. This is a remote / work-from-home position.

What You Will Do

• Own system configuration, matching rules, user access and security, and performance monitoring for both Workday ERP and Trintech platforms.
• Test system updates and enhancements and document all configuration changes.
• Perform daily verification and balancing of all file transfers to and from Workday and Trintech.
• Troubleshoot transmission errors and automated feed failures, validate data accuracy, and maintain transmission logs.
• Provide first-level technical troubleshooting for reconciliation staff and elevate complex issues to Workday, Trintech support, or IT as needed.
• Document issues and resolutions, tracking them through to closure.
• Configure new accounts and templates in Trintech and support system implementations.
• Train other departments and end users on reconciliation best practices and software use.
• Perform and review bank and general ledger reconciliations in accordance with SOX guidelines and company policy.
• Research and resolve outstanding reconciliation items, including unmatched items, paid-not-issued items, and amount differences.
• Serve as a liaison with banking partners to resolve issues and improve processes.
• Monitor and research suspense account items, notify relevant departments, and prepare journal entries to clear discrepancies.
• Escalate aging or unresolved suspense items as appropriate.
• Review Reconciliation Specialists' work for quality, SOX compliance, and adherence to company policy.
• Identify control weaknesses, recommend process improvements, and support audits with appropriate documentation.
• Assist the Reconciliation Department Manager with staff evaluations, workflow prioritization, and performance input.
• Participate in team meetings and support special projects as needed.

What You Can Bring

• Associate degree in Accounting, Finance, Business Administration, or Information Systems is required.
• 5+ years of accounting or reconciliation experience is required.
• Strong analytical, technical, and communication skills with a high attention to detail are required.
• Solid understanding of GAAP and accounting principles and reconciliation processes is required.
• Advanced proficiency in Workday ERP, including system configuration and administration, is required.
• Advanced proficiency in Trintech reconciliation suite, including system administration, is required.
• Expert-level Microsoft Excel skills, including formulas, pivot tables, and macros, are required.
• Experience with file transmission processes and data integration is required.
• Background in bank reconciliations and positive pay processes is required.
• Experience with SOX compliance and internal controls is required.
• Experience training and supporting end users is required.
• Bachelor's degree in Accounting, Finance, or a related field is preferred.
• 3+ years of system administration or technical support experience is preferred.
• Technical certifications related to Workday or Trintech are a plus.
• Background in process improvement and system implementations is preferred.
• Ability to manage competing priorities and drive process improvement both independently and collaboratively.

Applicable To All Employees of Globe Life Family of Companies

Reliable and predictable attendance of your assigned shift.

Ability to work full time and/or part time based on the position specifications.

How Globe Life Will Support You

Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don’t just work, but thrive at Globe Life:

• Competitive compensation designed to reflect your expertise and contribution.
• Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
• Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
• Paid holidays and time off to support a healthy work-life balance.
• Parental leave to help our employees welcome their new additions.
• Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
• Company-paid counseling for assistance with mental health, stress management, and work-life balance.
• Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
• Discounted Texas Rangers tickets for a proud visit to Globe Life Field.

Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.

Terms and Conditions

The Whole Globe Not only is it in our name, it’s in our hearts. Our Company thrives off of diversity and has created a culture focused on inclusivity. These two components are the pillars of our foundation and the guiding principles that build our employees and leaders.

No Ceiling The insurance industry may be traditional, but Globe Life has been, is, and always will be dedicated to building an inclusive, sustainable, and inspiring environment that does not have a ceiling on growth.