ReceptionistScheduler

Orthodontic Office; Norwalk (CT); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Employee discounts

Paid time off

Job summary

Orthodontic Office in Norwalk, CT seeks an energetic front desk receptionist to join our busy orthodontic practice. You will greet patients, register new ones, and help with forms while verifying and updating patient records.

You will manage calls, respond to inquiries, and schedule appointments to keep the day running smoothly. Responsibilities include confirming recalls, checking daily schedules, collecting payments, and gathering insurance details.

Qualifications

• Minimum 1 year of customer service experience.
• Dental office experience preferred.

Responsibilities

• Greet patients and register new patients following office protocols.
• Assist patients with forms and documentation, verify and update information.
• Answer and manage incoming calls, respond to information requests, and schedule appointments.
• Confirm appointments and recalls, check daily schedule, and collect payments.
• Gather insurance benefit details and safeguard patient privacy and confidentiality.
• Maintain a professional reception area and assist Office Manager with tasks.

Skills

Customer service

Job description

Benefits

• 401(k)
• 401(k) matching
• Employee discounts
• Paid time off

Job description

Job description

• Greet patients
• Register new patients according to established office protocols
• Assist patients to complete all necessary forms and documentation
• Verify and update patient information
• Answer and manage incoming calls
• Respond and comply to requests for information
• Schedule patient appointments
• Confirm upcoming appointments and recalls according to office protocol
• Check daily appointment schedule
• Collect and receipt payments from patients at time of treatment
• Gather insurance benefit breakdowns
• Reply to e-mails
• Maintain a professional reception area
• Safeguard patient privacy and confidentiality
• Assist the Office manager with different tasks

Job Type: Full-time

Schedule

Monday to Friday 8:30am-5:30pm

Experience

• Customer service: 1 year (Required)
• Dental office experience preferred

Work Location

Must travel to our Norwalk, Westport and Stamford office.