RECEPTIONIST- Vibrant- FT

Artesia General Hospital; United States; On-site; USD 21,000 - 26,000; Full time

Job summary

Artesia General Hospital in the United States is seeking a Full-Time Medical Office Clerk to greet patients, manage the appointment schedule, register patients accurately, collect payments, and coordinate with providers and insurance plans.

The role requires a High School Diploma or GED, strong customer service and basic computer skills, and the ability to handle multiple phone lines. Healthcare setting experience is preferred, with confidentiality and safety emphasized in daily duties.

Qualifications

• Education – High school diploma or equivalent.
• Work Experience – Customer service, computer.
• Training – none.

Responsibilities

• Greet patients, visitors and co-workers in a prompt, courteous, and helpful manner.
• Maintain appointment scheduler and follow office—scheduling policy.
• Register patients in a complete and accurate manner to conform to all regulatory requirements.
• Collect monies at time of service.
• Reviews provider medical records to gather information for approvals from the various insurance plans.
• Handle pre-certification and referrals.
• Handles all prior authorizations on test as well as medications.
• Follow up on prior authorizations; ensure that they are completed prior to scheduled date.
• Answers the phones
• Relays messages to and from the providers to the patients.
• Ensures the end of day reconciliation is complete each night before close.
• Preform basic clerical duties as required.

Skills

Customer service

Computer skills

Education

High school diploma or GED

Job description

Job DetailsPosition Type: Full TimeEducation Level: High School Diploma / GEDSalary Range: $15.00 - $19.00 HourlyJob Shift: AnyJob Category: Clinical Support

ESSENTIAL FUNCTIONS:

• Greet patients, visitors and co-workers in a prompt, courteous, and helpful manner.
• Maintain appointment scheduler and follow office—scheduling policy.
• Register patients in a complete and accurate manner to conform to all regulatory requirements.
• Collect monies at time of service.
• Reviews provider medical records to gather information for approvals from the various insurance plans.
• Handle pre-certification and referrals.
• Handles all prior authorizations on test as well as medications.
• Follow up on prior authorizations; ensure that they are completed prior to scheduled date.
• Answers the phones
• Relays messages to and from the providers to the patients.
• Ensures the end of day reconciliation is complete each night before close.
• Preform basic clerical duties as required.

ADDITIONAL RESPONSIBILITIES:

• As assigned.

KNOWLEDGE/SKILL/ABILITIES:

• Knowledge of office equipment and ability to handle multi-time telephones.
• Basic math and computer skills.

AGE-RELATED COMPETENCIES:

Demonstrates the basic knowledge and skills necessary to identify age-specific patient needs appropriate for this position.

Information Management:

Treats all information and data within the scope of the position with appropriate confidentiality and security.

Risk Management/Quality Management/Safety:

Cooperates fully in all Risk Management, Quality Management, and Safety Activities and Investigations.

MINIMUM POSITION QUALIFICATIONS:

• Education – High school diploma or equivalent.
• Work Experience – Customer service, computer. Experience in a healthcare setting preferred.
• Training – none.
• License/Certification – N/A

ENVIROMENTAL CONDITIONS:

Work environment consists of daily patient contact, which may include exposure to blood, or other body fluids.