Receptionist (Temp-to-Perm)

Mindray DS USA, Inc.; Mahwah (NJ); On-site; USD 21,000 - 30,000; Full time

Job summary

Mindray North America is seeking a professional receptionist to welcome visitors, answer inquiries by phone or in person, and direct them to the appropriate department. You will help maintain a secure, orderly lobby and support daily front-desk operations.

Reporting to the Operations Group, you will handle scheduling, document actions, assist with projects, and coordinate with teams to ensure a smooth, responsive reception environment.

Qualifications

• High School degree required; business school preferred.
• Strong interpersonal and communication skills.
• Ability to maintain confidentiality across departments.
• Proficiency in MS Office and Lotus Notes.

Responsibilities

• Screen and direct calls; route to correct destinations.
• Greet visitors and candidates professionally.
• Maintain reception area and ensure cleanliness.
• Document actions and communicate ongoing needs.
• Assist with receptionist scheduling and projects.
• Process fax orders for parts/accessories.

Skills

Interpersonal skills

Communication

Organizational skills

Confidentiality

MS Office

Lotus Notes

SAP experience

Multi-tasking

Initiative

Flexibility

Education

High School Diploma

Business school

Tools

SAP

Job description

Join Mindray North America and help shape the future of patient care.Mindray is a global leader in medical technology, delivering advanced patient monitoring systems, anesthesia machines, ventilators, and ultrasound solutions trusted in hospitals and critical care environments worldwide. Unlike many larger competitors, Mindray combines cutting-edge innovation with unmatched value, giving healthcare providers access to reliable, feature-rich technology without compromise. Our culture is built on collaboration, integrity, and a drive to equip caregivers with the tools they need to deliver exceptional care.

Fast facts about Mindray

• Founded in 1991, with 14,000 employees worldwide
• 8 global R&D centers, investing ~10% of annual revenue into innovation
• North American headquarters in Mahwah, NJ, with 40+ international subsidiaries

Job Summary

Welcomes and directs visitors by greeting them, in person or on the telephone, answering or referring inquires and by giving directions. Maintains building security by following procedures, monitoring lobby log book, issuing visitor badges and monitoring of the lobby. Reports into the Operations Group.

Essential Functions

• Primary receptionist-screen incoming calls and assist callers in determining correct destination.
• Greet visitors and candidates in a professional and courteous manner and notify the appropriate department.
• Maintains safe and clean reception area by complying with procedures, rules, and regulations.
• Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
• Assist supervisor with developing and maintaining reception scheduling
• Complete various projects directed by Customer Service Manager
• Process fax orders for parts/accessories as needed.

Position Specifications

• High School degree required, business school preferred
• SAP experience preferred
• Strong interpersonal, communication and organizational skills
• Demonstrated ability to interface with all levels of personnel and maintain strict confidentiality
• Intermediate to strong Microsoft Office and Lotus Notes skills preferred
• Ability to work in a fast paced, multi-tasking environment
• Ability to take initiative to prioritize projects
• Flexibility

Mindray North America offers a competitive compensation package and comprehensive benefits, including a 401(k) with company match, tuition reimbursement, paid time off, disability coverage, FSA/HSA options, and more—all within a dynamic, supportive, and collaborative work environment.

Mindray North America is an Equal Opportunity Employer M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, marital status, ethnicity, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, or any other legally protected status and will not be harassed or discriminated against.