Receptionist - State Farm Agent Team Member

Talentify; Yorktown (VA); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Performance bonus

Company events

Flexible schedule

Training & development

Competitive salary

Job summary

State Farm Agent is seeking a Receptionist to join the team. The candidate will greet customers, manage daily tasks, schedule appointments, and maintain customer records while supporting a dynamic office environment.

The role emphasizes customer service and proactive engagement with existing and prospective clients, with flexible work-from-home options available.

Qualifications

• Must be coachable and eager to learn.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Proficient with basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage early-day tasks: late pays, document collection, corporate notifications.
• Handle appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with customers to identify opportunities and follow up on needs.
• Support team with administrative tasks and projects.

Job description

Benefits:

• Path to fulltime offer with benefits
• Bonus based on performance
• Company parties
• Competitive salary
• Flexible schedule
• Training & development

ROLE DESCRIPTION:

Jimmy Fay - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry,

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone.
• Service beginning of day tasks including:
  • Late pays
  • Supporting document collection
  • Corporate notifications
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries
• Maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities.
• Provide excellent customer service and follow up on customer's needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Must be coachable above all else.
• Property and Casualty License prior to start date.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Basic computer skills, including Microsoft Office and CRM systems.

Flexible work from home options available.