Receptionist - State Farm Agent Team Member

Merrie Mccain-Connon - State Farm Agent; Tucson (AZ); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Performance bonus

Advancement opportunities

Paid time off

Job summary

Connon Insurance & Financial Services, Inc is seeking a Front Desk Receptionist to join our Tucson office. The role emphasizes welcoming customers, handling calls, scheduling, and maintaining client records to support our insurance services.

Ideal candidates are organized, detail-oriented, and eager to learn within a collaborative team. Experience in customer service and basic computer skills are valued as we assist clients with inquiries and payments.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.
• Help customers with payments, filing claims, and general questions.

Skills

Customer service

Reception experience

Communication

Organizational skills

Multitasking

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Bonus based on performance
• Opportunity for advancement
• Paid time off

Role Description

Connon Insurance & Financial Services, Inc is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Front Desk Receptionist.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.
• Help customers with payments, filing claims, and general questions.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.