Receptionist - State Farm Agent Team Member

Andrewspacecoastinsurance; Town of Florida (NY); On-site; USD 35,000 - 50,000; Full time

Job summary

An independent insurance agency in Cocoa, FL is seeking a Receptionist to manage customer interactions and support the team with administrative tasks. The ideal candidate has previous experience in customer service, strong communication skills, and is comfortable engaging in sales conversations. Responsibilities include greeting customers, managing appointments, and handling inquiries. Compensation ranges from $35,000 to $50,000 per year, depending on experience.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Ability to multitask and stay organized.

Responsibilities

• Greet customers warmly and direct them to team members.
• Manage appointment scheduling and office communications.
• Assist with customer inquiries and maintain records.

Skills

Customer service

Communication skills

Organizational skills

Sales engagement

Tools

Microsoft Office

CRM systems

Job description

Receptionist - State Farm Agent Team Member

Full Time in Cocoa - FL

Responsibility

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation: $35,000.00 - $50,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.