Receptionist - State Farm Agent Team Member

Melissa Snively - State Farm Agent; Town of Florida (NY); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Paid time off

Training & development

Employee discounts

Free food & snacks

Opportunity for advancement

Job summary

Melissa Snively - State Farm Agent is seeking a Receptionist to join a team-focused insurance office. The role supports customer interactions, appointment scheduling, and records management while contributing to a positive workplace atmosphere.

The position offers full-time and part-time options, with emphasis on organized, detail-oriented individuals who enjoy a supportive environment and growth within the industry. Training and advancement opportunities are provided.

Qualifications

• Excellent phone skills and ability to make great first impressions.
• Previous receptionist or customer service experience preferred but not required.
• Very strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable engaging in conversations in-person and over the phone.
• Good computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling with existing customers and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various office administrative tasks and projects.

Skills

Phone skills

Customer service

Communication

Organization

Multitasking

CRM experience

Microsoft Office

Education

High school diploma or equivalent

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Paid time off
• Training & development
• Employee discounts
• Free food & snacks
• Opportunity for advancement

ROLE DESCRIPTION:

Melissa Snively - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Full-time AND part-time positions available.

WE ARE SEEKING TO FILL FULL-TIME AND PART-TIME POSITIONS.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling with existing customers and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various office administrative tasks and projects.

QUALIFICATIONS:

• Excellent phone skills and ability to make great first impressions.
• Previous experience in a receptionist or customer service role preferred, but not required.
• Very strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in conversations in-person and over the phone.
• Good computer skills, including Microsoft Office and CRM systems.

Check out our website to see more about our office https://melissayouragent.com/