Receptionist - State Farm Agent Team Member

Patrick Stone - State Farm Agent; Tappahannock (VA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

401(k)

Bonus based on performance

Free food & snacks

Job summary

Patrick Stone - State Farm Agent in Virginia is seeking a friendly Receptionist to welcome customers, answer calls, schedule visits, and keep the office running smoothly. The role requires strong communication, organization, and the ability to engage in sales conversations when appropriate.

You will support the team with administrative tasks, manage inquiries, and maintain customer records using CRM systems.

Qualifications

• Previous receptionist or customer service experience.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with administrative tasks and projects.

Skills

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Sales conversation ability

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• 401(k)
• Bonus based on performance
• Free food & snacks

ROLE DESCRIPTION

Patrick Stone - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.