Receptionist - State Farm Agent Team Member

Jakeottoson; Suwanee (GA); On-site; USD 24,796 - 34,440; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Free food & snacks

Opportunity for advancement

Paid time off

Parental leave

Signing bonus

Training & development

Wellness resources

Job summary

A leading insurance agency in Suwanee, GA, is seeking a Receptionist - State Farm Agent Team Member who is organized and detail-oriented. This full-time position requires someone who can effectively manage customer interactions and office communications. The ideal candidate should have experience in customer service, good organizational skills, and basic computer proficiency. Opportunities for advancement and a range of benefits such as 401(k) matching and training development are offered.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Ability to multitask and stay organized.
• Sales engagement comfort.
• Basic computer skills.

Responsibilities

• Greet customers in person and on the phone.
• Manage appointment scheduling and office communication.
• Assist with incoming inquiries and maintain customer records.
• Identify opportunities to offer insurance options.
• Provide excellent customer service and follow up on needs.
• Support various administrative tasks.

Skills

Communication skills

Interpersonal skills

Organizational skills

Multitasking abilities

Comfortable with sales

Tools

Microsoft Office

CRM systems

Job description

Receptionist - State Farm Agent Team Member

Full Time in Suwanee, GA

Role Description Jake Ottoson - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $18.00 - $25.00 per hour.

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Free food & snacks
• Opportunity for advancement
• Paid time off
• Parental leave
• Signing bonus
• Training & development
• Wellness resources

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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