Receptionist - State Farm Agent Team Member

Donna Vaughn - State Farm Agent; San Antonio (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Donna Vaughn - State Farm Agent in San Antonio, Texas is seeking a Receptionist – State Farm Agent Team Member. The successful candidate will be a self-starter who helps maintain and grow our existing business while ensuring high levels of customer satisfaction.

Key responsibilities include greeting customers, managing appointment scheduling, handling inquiries, and providing excellent customer service. Qualifications include previous experience in customer service, strong communication skills, and comfort with sales conversations.

This position offers a competitive salary, flexible schedule, and various benefits including paid time off and training development.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills are essential.
• Ability to manage multiple tasks efficiently.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.

Skills

Communication skills

Interpersonal skills

Organizational abilities

Multitasking

Sales engagement

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Position:

Receptionist – State Farm Agent Team Member

We’re looking for someone who is a self-starter, engaged, and takes ownership of their work – someone who can help maintain and grow our existing book of business while delivering a high level of customer satisfaction.

Responsibilities:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.