Receptionist - State Farm Agent Team Member

Jill Cash - State Farm Agent; Pleasanton (CA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Jill Cash - State Farm Agent in Pleasanton, CA is seeking a Receptionist - State Farm Agent Team Member to provide exceptional service to our customers. The ideal candidate is organized, detail-oriented, and eager to thrive in the insurance industry.

You will greet customers, manage appointments, and assist with inquiries while maintaining records. This role offers a competitive salary, bonuses based on performance, and opportunities for advancement within our supportive team environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations.
• Basic computer skills are necessary.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and keeping customer records.
• Engage with prospects and existing customers about insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with administrative tasks and projects.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Sales conversation engagement

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

Jill Cash - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.