Receptionist - State Farm Agent Team Member

Rick Weissenhofer - State Farm Agent; Oswego Township (IL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Rick Weissenhofer - State Farm Agent is seeking a Receptionist to support daily operations, greet clients, manage scheduling, and assist with customer records. The role includes opportunities to engage customers in insurance discussions and contribute to a cooperative, growth-oriented team atmosphere.

Ideal candidates are organized, detail-oriented, and eager to learn within the insurance industry, with strong communication skills and basic IT proficiency.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Willingness to engage in sales conversations.
• Proficiency with Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone and direct to team members.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage with prospective and existing customers to identify insurance opportunities.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Receptionist experience

Customer service

Sales conversations

Organizational skills

Multitasking

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Simple IRA
• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

Role Description

Rick Weissenhofer - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.