Receptionist - State Farm Agent Team Member

Savannah Park - State Farm Agent; North Augusta (GA); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Advancement opportunities

Paid time off

Parental leave

Training & development

Performance bonus

Competitive salary

Job summary

Savannah Park - State Farm Agent is seeking a Receptionist to greet customers, handle inquiries, schedule appointments, and support the team with administrative tasks. The role involves engaging with customers and identifying opportunities to discuss insurance options.

Ideal candidates are highly organized, detail-oriented, and able to contribute to a positive workplace. Familiarity with Microsoft Office and CRM systems is a plus.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with sales conversations.
• Proficient with Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and on the phone and direct to the right team.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with customers to identify opportunities for insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

CRM systems

Education

Experience in receptionist/customer service role

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• Bonus based on performance
• Competitive salary

ROLE DESCRIPTION:

Savannah Park - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.