Receptionist - State Farm Agent Team Member

Dennis Singleterry - State Farm Agent; Natchez (MS); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Flexible schedule

Opportunity for advancement

Training & development

Job summary

Dennis Singleterry - State Farm Agent seeks a Receptionist Team Member to join our insurance office. The role focuses on welcoming customers, coordinating appointments, handling inquiries, and maintaining customer records.

The ideal candidate is organized, detail-oriented, and eager to learn about insurance options. This position offers a supportive environment with opportunities for advancement and professional development.

Qualifications

• Experience in receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Willingness to engage in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with customers to identify insurance opportunities.
• Provide excellent customer service and follow up.
• Support team with administrative tasks and projects.

Skills

Customer service

Communication

Organization

Sales conversations

MS Office & CRM

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• Flexible schedule
• Opportunity for advancement
• Training & development

ROLE DESCRIPTION:

Dennis Singleterry - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.