Receptionist - State Farm Agent Team Member

John Wall - State Farm Agent; Madison (MS); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Licensing Paid by Agency

Simple IRA Matching

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

John Wall - State Farm Agent is seeking a Receptionist - Team Member to join a customer-focused insurance office. You will greet clients, manage calls, schedule appointments, and maintain records with attention to detail.

You’ll engage with customers to understand their needs and present suitable insurance options while delivering friendly, professional service and supporting team projects in a fast-paced environment.

Qualifications

• Experience as a receptionist or in customer service.
• Strong communication and interpersonal skills.
• Highly organized with multitasking ability.
• Willingness to engage in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Identify opportunities to offer insurance options.
• Provide excellent customer service and follow up.
• Support team with administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Organizational skills

Sales conversations

Microsoft Office

CRM systems

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• Licensing Paid by Agency
• Simple IRA Matching
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

John Wall - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers.

We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

If you thrive in a supportive role and are eager to learn and grow within the insurance industry,

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.