Receptionist - State Farm Agent Team Member

Minagill; La Palma (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Flexible schedule

Opportunity for advancement

Bonus based on performance

Training & development

Job summary

Mina Gill - State Farm Agent is seeking a Receptionist to join the team in a fast-paced insurance office. The role focuses on greeting clients, managing schedules, handling inquiries, and maintaining accurate customer records.

The ideal candidate is organized, detail-oriented, and eager to contribute to a positive workplace while learning about the insurance industry and growth opportunities within the agency.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills with CRM and Microsoft Office.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

Multitasking

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• Flexible schedule


• Opportunity for advancement


• Bonus based on performance


• Training & development

ROLE DESCRIPTION:

Mina Gill - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.


• Manage appointment scheduling and office communications.


• Assist in handling incoming inquiries and maintaining customer records.


• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.


• Provide excellent customer service and follow up on customers needs.


• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.


• Communication and interpersonal skills.


• Organizational and multitasking abilities.


• Comfortable with engaging in sales conversations.


• Basic computer skills, including Microsoft Office and CRM systems.