Receptionist - State Farm Agent Team Member

Josh Ellis - State Farm Agent; Knoxville (TN); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

401(k) matching

Paid time off

Signing bonus

Job summary

Josh Ellis - State Farm Agent in Knoxville seeks a detail-oriented receptionist to be the first friendly face for customers, answer phones, and support daily operations with a professional, service-focused approach.

You will help clients explore insurance options, maintain accurate records, and collaborate on administrative tasks. Strong communication, organization, and basic computer skills are essential, including willingness to become licensed in Tennessee for property and casualty insurance.

Qualifications

• Strong communication and interpersonal skills are essential.
• Organizational and multitasking abilities are important to manage front-desk duties.
• Comfortable engaging in sales conversations and guiding clients toward suitable options.
• Basic computer skills including Microsoft Office and CRM systems are expected.

Responsibilities

• Greet customers warmly in person and over the phone and direct them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Skills

Communication

Interpersonal skills

Organizational skills

Sales conversations

MS Office

CRM systems

Job description

Benefits

• 401(k) matching
• Paid time off
• Signing bonus

ROLE DESCRIPTION

Josh Ellis - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry,

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• This position DOES require you to become licensed in the State of Tennessee for at least property and casualty insurance.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.