Receptionist - State Farm Agent Team Member

Rickprevatt; Jacksonville (FL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Opportunity for advancement

Paid time off

License reimbursement

Flexible schedule

Training & development

Job summary

A State Farm Agent is seeking a dedicated Receptionist to provide administrative support and excellent customer service. This role involves managing customer interactions, appointment scheduling, and engaging in sales conversations. Ideal candidates will have a background in customer service, strong communication skills, and a knack for multitasking. Benefits include 401(k), performance bonuses, and flexible schedules, fostering a supportive office environment for growth and development.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage with prospective and existing customers regarding insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication skills

Multitasking

Sales engagement

Organizational skills

Tools

Microsoft Office

CRM systems

Job description

Receptionist – State Farm Agent Team Member

Location: Hampton, GA (Full Time)

Compensation: $35,000.00 – $45,000.00 per year

Role Description

Seeking a highly organized, detail-oriented individual to support the State Farm Agent team. The role involves administrative support, customer service, and occasional sales conversations within a close-knit and supportive office environment.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers’ needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Benefits

• 401(k)
• Bonus based on performance
• Opportunity for advancement
• Paid time off
• License reimbursement
• Flexible schedule
• Training & development

State Farm agents are independent contractors who hire their own employees. State Farm agents/employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.