Receptionist - State Farm Agent Team Member

Kimlego; Jacksonville (FL); On-site; Confidential; Full time

Benefits offered by this job

401(k) matching

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Job summary

Kimlego, a leading insurance agency in Jacksonville, Florida, is looking for a Receptionist - State Farm Agent Team Member. The ideal candidate is highly organized and detail-oriented, eager to contribute to an exceptional customer service experience.

This role involves warm greetings to customers, managing appointments, and maintaining accurate records. Candidates should have prior experience in a receptionist or customer service role and be comfortable with sales interactions.

The agency provides numerous benefits including 401(k) matching and opportunities for advancement.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers.
• Provide excellent customer service.
• Support the team with various administrative tasks.

Skills

Communication and interpersonal skills

Organizational and multitasking abilities

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• 401(k) matching
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary

ROLE DESCRIPTION:

Monday-Friday 8:30am-5:15pm

Kim Lego - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.