Receptionist - State Farm Agent Team Member

State Farm Agent; Hampton (VA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

License Reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Health insurance

Job summary

A dynamic insurance agency is seeking a Receptionist - State Farm Agent Team Member to enhance customer experiences through effective engagement and support. This role encompasses customer interactions via various platforms while requiring strong communication skills and a tech-savvy attitude. The position offers a flexible schedule, training support, and opportunities for advancement in a vibrant work environment.

Qualifications

• Excellent communication skills, both written and verbal.
• Customer-oriented mindset with a strong desire to exceed expectations.
• Tech-savvy and able to utilize digital communication tools.

Responsibilities

• Engaging with customers through various channels, including phone, email, and chat.
• Providing friendly assistance with policy inquiries and claims.
• Collaborating with a team for effective issue resolution.

Skills

Excellent communication skills

Customer-oriented mindset

Tech-savvy

Ability to multitask

Education

High school diploma or equivalent

College degree is a plus

Job description

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Benefits

• License Reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• Company parties
• Health insurance
  
  

Company Overview: Paula Boyd - State Farm Agent, a dynamic and forward-thinking player in the insurance industry, is actively seeking energetic and customer-focused individuals to join our team as Receptionist - State Farm Agent Team Member. If you're a tech-savvy, people-oriented individual with a passion for making a positive impact, this is an exciting opportunity to launch your career in a modern and vibrant work environment.

Job Description: As a Receptionist - State Farm Agent Team Member, you'll be at the forefront of delivering an exceptional customer experience. Your responsibilities will include:

• Engaging with customers through various channels, including phone, email, and chat.
• Providing friendly and efficient assistance with policy inquiries, updates, and claims.
• Utilizing digital tools and platforms to connect with a younger demographic.
• Collaborating with a dynamic team to ensure timely and effective issue resolution.
• Proactively identifying opportunities to enhance customer satisfaction.
  
  

Qualifications

• Excellent communication skills, both written and verbal.
• Tech-savvy with a familiarity with digital communication tools.
• Customer-oriented mindset with a strong desire to exceed expectations.
• Ability to adapt to a fast-paced, evolving work environment.
• Previous customer service experience is a plus but not required.
  
  

Requirements

• High school diploma or equivalent; college degree is a plus.
• A positive and proactive attitude towards learning and growth.
• Detail oriented and the able to multitask.
• Ability to work in a collaborative team setting.
• Willingness to obtain relevant insurance licenses (licensing costs will be reimbursed).
  
  

How To Apply

Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance, we want to hear from you!

www.paulaboydinsurance.com

Paula Boyd - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.

Compensation: $35,000.00 - $50,000.00 per year

My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Hampton, VA And Help Customers With Their Insurance And Financial Services Needs, Including

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning
  
  

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Insurance

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