Customer Service Representative - State Farm Agent Team Member

Kirkbuchholz; Georgia; On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

License Reimbursement

Hourly Plus Commission

401(k)

Performance Bonus

Health Insurance

Opportunity for Advancement

Paid Time Off

Job summary

Join a leading insurance agency as a Receptionist - State Farm Agent Team Member, where you will play a crucial role in delivering exceptional customer service. This position offers a dynamic environment where you will greet customers, manage appointments, and engage in sales conversations. If you are organized, detail-oriented, and eager to learn within the insurance industry, this is the perfect opportunity for you. With a supportive team and opportunities for advancement, you can grow your career while contributing to a positive workplace culture. Don't miss your chance to be part of a valued team!

Qualifications

• Previous experience in a receptionist or customer service role is essential.
• Strong communication and organizational skills are required.

Responsibilities

• Greet customers warmly and manage appointment scheduling.
• Assist with customer inquiries and maintain records.

Skills

Customer Service

Communication Skills

Organizational Skills

Multitasking

Sales Engagement

Tools

Microsoft Office

CRM Systems

Job description

Receptionist - State Farm Agent Team Member

Full Time in Woodstock, GA

Responsive recruiter replies within 24 hours.

Benefits

• License Reimbursement
• Hourly Plus Commission
• 401(k)
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION

Kirk Buchholz - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation: $40,000.00 - $55,000.00 per year