Receptionist - State Farm Agent Team Member

Ryan Kill - State Farm Agent; Fargo (ND); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Hourly Plus Commission

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Ryan Kill - State Farm Agent seeks a friendly receptionist to join our team. You will greet customers, manage appointments, and handle office communications while helping customers with insurance options.

The ideal candidate is organized, detail-oriented, and thrives in a supportive environment. Training and development are provided with opportunities for advancement in a local, sales-oriented agency.

Qualifications

• Prior receptionist or customer service experience.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.

Responsibilities

• Greet customers in person and over the phone, directing them to the right team.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Organizational multitasking

Sales conversations

CRM systems

Microsoft Office

Tools

CRM software

Microsoft Office

Job description

Benefits:

• Hourly Plus Commission
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

Ryan Kill - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.