Receptionist - State Farm Agent Team Member

Tyler Sonka - State Farm Agent; Columbia (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Simple IRA

Hiring bonus

Performance bonus

Salary competitiveness

Flexible schedule

Advancement opportunities

Paid time off

Training

Job summary

Tyler Sonka - State Farm Agent is looking for a Receptionist to join the team. The role focuses on greeting customers, managing scheduling, handling inquiries, and maintaining customer records to support a smooth office workflow.

The ideal candidate is organized, detail-oriented, and eager to learn and grow within the insurance industry, contributing to a positive and productive workplace.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Excellent communication

Customer service

Organizational skills

Sales conversations

Multitasking

Education

High school diploma

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Simple IRA
• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

Tyler Sonka - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers.

We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry,

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.