Receptionist - State Farm Agent Team Member

Lachanceagency; City of Albany (NY); Sur place; USD 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Résumé du poste

An insurance agency in Loudonville, NY is seeking a dedicated Receptionist - State Farm Agent Team Member. The ideal candidate will possess strong communication skills and have previous experience in a customer service role. Responsibilities include greeting customers, managing appointments, and assisting with inquiries while providing exceptional service. With a supportive work environment, this position offers competitive compensation and opportunities for growth within the company. Join us to make a meaningful impact in the community while developing your career.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.
• Detail-oriented with strong organizational skills.

Responsabilités

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with customers about insurance options.
• Provide excellent customer service.

Connaissances

Communication and interpersonal skills

Organizational abilities

Multitasking

Basic computer skills

Outils

Microsoft Office

CRM systems

Description du poste

Full Time in Loudonville - NY

Replies within 24 hours

• 401(k)
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

Benefits

• 401(k)
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

About Our Agency

Our agency is celebrating 10 years of success, and we’re proud to have built a strong, experienced team of 10 licensed insurance professionals who are passionate about protecting what matters most to our customers. We foster a supportive and collaborative work environment where team members can grow professionally while making a real impact in the community. Beyond our day-to-day work, we believe in giving back, supporting causes like Out of the Pits, the American Cancer Society, the American Diabetes Association, the Mohawk Hudson Humane Society, Waldron's Walkers, and Stand Up and Play. We offer health, life, and disability benefits and a culture that values teamwork, excellence, and service. If you’re looking for a workplace that feels like family, challenges you to be your best, and gives you the opportunity to make a difference, we’d love to meet you!

Role Description

Erik Lachance - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $40,000.00 - $60,000.00 per year

Apply Now

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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