Receptionist - State Farm Agent Team Member

David Munson Insurance & Financial Services Inc.; Bethesda (MD); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Simple IRA

Hiring bonus

Performance bonus

Health insurance

Flexible schedule

Paid time off

Training & development

Job summary

David Munson Insurance & Financial Services Inc. in Bethesda, MD is seeking a Receptionist - State Farm Agent Team Member. The ideal candidate should be organized and committed to supporting customers while contributing positively to our team.

This role includes greeting clients, managing schedules, and assisting with inquiries. The company offers various benefits including health insurance, a hiring bonus, and a flexible schedule.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Ability to multitask effectively.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining records.
• Engage in sales conversations with customers.
• Provide excellent customer service and follow up on needs.
• Support the team with various administrative tasks.

Skills

Customer service skills

Communication skills

Organizational skills

Multitasking abilities

Basic computer skills

Job description

Role Description

David Munson Agency is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Benefits

• Simple IRA
• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.