Receptionist - State Farm Agent Team Member

Tedheaton; Austin, Northern (TX, KY); Hybrid; USD 50,000 - 75,000; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Vision insurance

401(k)

Dental insurance

Paid time off

Competitive salary

Flexible schedule

Opportunity for advancement

Training & development

Job summary

Ted H Heaton III - State Farm Agent in Austin, TX is seeking a Receptionist to join our team. You will greet customers in person and by phone, manage appointments, and assist with office communications while keeping accurate records.

The ideal candidate is organized, detail‑oriented, and eager to learn within the insurance industry, contributing to a positive and productive workplace. We offer a friendly, team‑oriented environment with opportunities for advancement, plus health and vision

Qualifications

• Experience in receptionist or customer service roles.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Willingness to engage in sales conversations.
• Basic computer skills including Microsoft Office.

Responsibilities

• Greet customers in person and by phone and direct them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Handle inquiries and maintain customer records.
• Engage with customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Organizational skills

Sales conversations

Microsoft Office

CRM systems

Job description

Full Time in Austin - TX

Replies within 24 hours

• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance
• 401(k)

ABOUT OUR AGENCY

Our agency has been serving the Austin community since 1978 and has grown to a team of 25. With decades of experience and a large, established team, we’re proud of the environment we’ve built and the long-standing relationships we’ve developed with the customers and communities we serve.

Community involvement is a big part of who we are. Our team stays active throughout Austin through local events, including UT sporting events and concerts. Twice a year, we also participate in Quotes for Good, partnering with local organizations such as Meals on Wheels and Foster Angels to give back and support causes that make a difference in our community.

We offer health insurance, a 401(k), performance-based bonuses, team outings, and team lunches. Team members also have the opportunity to qualify for a trip based on production, giving our high performers another exciting way to be recognized and rewarded for their results.

Our office has a friendly, social, and team-oriented culture. We genuinely enjoy spending time together, whether it’s office potlucks, Secret Santa, happy hours, team lunches, or other celebrations throughout the year. We’re looking for people who want to contribute to a positive environment, work well with others, and be part of an established team that works hard while still making time to have fun together.

ROLE DESCRIPTION

Ted H Heaton III - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $50,000.00 - $75,000.00 per year

Receptionist - State Farm Agent Team Member

Full Time in Austin - TX

Responsive recruiter Replies within 24 hours

Benefits

• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• 401(k)

ABOUT OUR AGENCY

Our agency has been serving the Austin community since 1978 and has grown to a team of 25. With decades of experience and a large, established team, we’re proud of the environment we’ve built and the long-standing relationships we’ve developed with the customers and communities we serve.

Community involvement is a big part of who we are. Our team stays active throughout Austin through local events, including UT sporting events and concerts. Twice a year, we also participate in Quotes for Good, partnering with local organizations such as Meals on Wheels and Foster Angels to give back and support causes that make a difference in our community.

We offer health insurance, a 401(k), performance-based bonuses, team outings, and team lunches. Team members also have the opportunity to qualify for a trip based on production, giving our high performers another exciting way to be recognized and rewarded for their results.

Our office has a friendly, social, and team-oriented culture. We genuinely enjoy spending time together, whether it’s office potlucks, Secret Santa, happy hours, team lunches, or other celebrations throughout the year. We’re looking for people who want to contribute to a positive environment, work well with others, and be part of an established team that works hard while still making time to have fun together.

ROLE DESCRIPTION

Ted H Heaton III - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $50,000.00 - $75,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

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