Receptionist - State Farm Agent Team Member

Marshall Kincannon - State Farm Agent; Austin (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

License Reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Marshall Kincannon - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our office in Austin. You will greet customers, manage appointments, and handle inquiries while maintaining customer records and supporting the team with administrative tasks.

The role emphasizes customer service, communication, and opportunities to discuss insurance options with clients, all within a friendly, fast-paced environment. Training and development are available to help you advance.

Qualifications

• Experience in a receptionist or customer service role is required.
• Strong communication and interpersonal skills are essential.
• Excellent organizational and multitasking abilities are needed.
• Comfort engaging in sales conversations with customers is beneficial.

Responsibilities

• Greet customers in person and over the phone and direct them to the right team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with prospective and existing customers to discuss insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

Multitasking

Tools

Microsoft Office

CRM systems

Job description

Benefits

• License Reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION

Marshall Kincannon - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.